Access Rehab Centers

Access Rehab, the Lakewood location in Waterbury is the one I have been going to. The staff is lovely-kind, helpful, supportive and they just make it such a nice atmosphere. The facility is great. For those doing PT- a large work out area, with lots of equipment and tools. It’s very clean and comfortable in the space. For me- I’m doing aquatic physical therapy. It’s got its own room. The pool room features two large bathrooms with standing showers, hooks for your belongings, informational sheets on the walls, and non slip mats on the floor. They have the showers so that you can rinse off prior to getting in the pool, and after. They ask that you bring your own towel, which is totally fine by me. They have benches to set your things on, and a plastic bag dispenser for your wet things if you need. The pool is not huge but it is decent enough. Each time I’ve gone there’s been 3-5 people in it plus me. They have water weights, pool noodles, exercise info sheets, and seating within the pool. An appt generally consists of getting ready, getting in, warming up, the pt, and free floating time with the noodles for however long your appt has left. It’s a good system, the therapists are great and super friendly. They really want to help you. They listen to you and don’t judge. It’s just a great place if you need PT, Aquatic PT, they also offer occupational therapy and speech therapy.

They are amazing and helpful.

Great people

I have gone to physical therapy before, but it never really helped. You need to find what is right for you. These physical therapists are the best and know the best way to help now and down the road. It takes time. They are all very nice and wonderful people to be around. If it doesn't help at first, they will try other things to make you comfortable and get you on the road to healing. Your healing is their goal. Aqua therapy is also a wonderful addition to this center.

I had the pleasure of being seen by a therapist and an assistant. I listened to their instructions and followed their in home care for my needs. I am pain free and follow up with after care in the pool. Excellent staff from front desk to the therapists. Thank You

Writing this review for my mother who was seen by Matt. She said that he was great and helped her recover well from her wrist surgery. If she ever has to go back for PT she would like to work with Matt again.

I would agree with previous reviews that the office staff is extremely helpful nice and professional. They remember your name when you come in and always sent timely reminders for your next appointment. My physical therapist Rima was very nice and tried to help me as much as possible. All therapists in the room were very friendly and the whole atmosphere was very comfortable.

I like the staff they are extremely nice! Mrs. Barbara and Heather are very very nice. Heather is always smiling and she makes you feel welcome as well as Mrs. Barbara. I have been going there for about 2 months. I have to say that the staff there is great! However, Rema is very unprofessional and her attitude and behavior towards myself was unexceptable. I was kept waiting for almost 20 minutes, and she was made aware that I was waiting twice but, she never came out to say a word which resulted in my leaving.