ACP Consultants: ADHD & Autism Assessment and Therapy
About ACP Consultants: ADHD & Autism Assessment and Therapy
Our Locations
1580 N Northwest Hwy #311d
1580 N Northwest Hwy #311d, Park Ridge, IL
Services & Specialties
Reviews
Reviews
Great therapy sessions! I am able to manage my anxiety and feelings better! I have a very nice theripist that help me cope with daily challanges.
If I could give it 0 stars I would. Dr is friendly enough, but they push unnecessary tests and their customer service/phones are non existent. I once called to ensure they sent in the pre-approval for a test. It was 9am, they opened at 8 and I couldn't get through until 11.now mind you they are dealing with TBI patients, mentally ill patients, AdHD patients and depressed patients. To not answer the phone for multiple hours while open should be a crime in their line of work. They dont have anywhere for you to pay online and they threaten a lawsuit if you miss a bill that they send to an old address months after cuz insurance adjusted the payment instead of calling you directly or going through a debt collector. Seriously who threatens a lawsuit for 300 bucks and change? You'd spend more on filing fees and lawyer fees. Not to mention they have the phone number of the patient and can call and leave a voicemail and have the email. Again, brain injury patient (who they diagnosed with a nuerological degenerative disorder due to multiole traumatic brain injuries ) with millions of diff doctors and portals and bills and they dont even include a way to mail in payment with their bill or letter, just to threaten a lawsuit if you dont go in to their office or call and give them your CC over the phone. Scheduling an appointment was also a nightmare and took forever. They literally never answer their phone and they dont staff enough to have more than 1 person doing the check ins, answering phones, and paperwork. Amateur level stuff there, not professional at all. As others have mentioned they also billed for psychotherapy session even though they only performed tests (which were also billed). AVOID AT ALL COSTS, unless you want to pay for things you never received amd never be able to get a hold of anyone and receive a nasty letter threatening a lawsuit for what amounts to 30 min of billing time for them (they charge 1000/hr after the first 30 min for testing)
I've had the pleasure of working with Alan for years, and his genuine warmth combined with his solutions-oriented approach has been a cornerstone of our success. His team is exceptionally professional, responsive, and dedicated to achieving long-term improvements. I strongly recommend Alan and his practice to anyone who might benefit from their services.
These reviews are absolutely unreal and plain dumb. People really expect to just walk in an office and be “fixed immediately” and then cry about the money they have to spend. I’ve been going for about 7 years and can positively say that going here was one of the greatest impacts of my life. If you truly take the time and put in the work for change this would be the place to do it. Thank you all for these wonderful years. I could truly have not done it without you guys.
I couldn't be more disappointed in the time and money wasted. A complete lack of interest or help from a highly suspect practice.
This place is fraudulent. I had a neuropsychological evaluation done and normally it’s done in about a week. This took three months with six sessions and three people. Two of which took “vacations” in between. Come to find out they were performing phantom psychotherapy sessions with me while vacationing. They billed a total of 12 sessions (six being non-existent). They also convinced me I had to do the brain mapping, a $1200 test in order to get my results. The brain mapping only told me I had anxiety and wasn’t even included in the final eval. They also misdiagnosed me and included a deceased alcoholic father, a mother who abandoned me and remarried (parents just celebrated their 45th wedding anniversary, father doesn’t drink) and a brother I don’t have. They also added a prior diagnosis I never received. I believe they confused me with someone else. I called my insurance company and they ended up taking the bogus sessions off but if I never called they would’ve left it. Makes me wonder how long have they been doing this. I highly recommend NOT coming here unless you want to get scammed.