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1 location serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
Front desk rude always, constant turnover, under performance standards when it comes to quality of customer care, therapists seem nice though!
Front desk rude always, constant turnover, under performance standards when it comes to quality of customer care, therapists seem nice though!
Front desk rude always, constant turnover, under performance standards when it comes to quality of customer care, therapists seem nice though!
I just wanna give a huge shoutout to the recepcionist Edith for being so nice and scheduling my daughters appoiment and being so accomodating to my schedule! She is super nice and very respectful as well. 10/10 customer service!
Miros the girl in the front was so accommodating, she moved the schedule for me to go in later on that way i wouldn’t miss my sons appointment. She was very helpful and kind, my kid loves coming with Cory! Great clinic
Love them here ! 🤍 they treat my little one the best ! She loves coming !
The Girls in the front are amazing but the restrooms and lobby are dirty. Adria, Kim and Monica are really helpful in everything. They just need improvement in the cleaning.
I had a tough time with other clinics, but the girl in the front with glasses took my sons referral and called me right away and scheduled me. She offered me a good schedule that works with my job time and i love the therapist which i believe her name is Stella! Thank you
Front office is quick to tell you you can not be moved to the afternoon because your daughter has bad attendance when there the ones that are constantly cancelling or rescheduling. Also therapist seem to be constantly quitting on them. I originally went to the horizon location but had to move to montwood location because therapists would constantly quit or have “emergencies” every week. Lady at the front seems to enjoying denying you services or even showing compassion how is it that she works at a place with children. I had mention to her that i haven't been able to go to therapies because i had my baby and shes been in and out the hospital. Instead of offering a better schedule that fits my needs since it is my insurance thats paying she proceeds to offer to place my daughters services on hold . My son used to there 10 years ago and wow things have changed alot. Then i call back to speak to a manager and she doesnt even know whats the reason for my call and proceeds to tell me that her manager agreed to putting services on hold tf and when i tell her its not about that she says that the manager is not there anymore weird i thought she had just spoken to him/her.
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