Alleviation Behavioral Healthcare - Yong "Cookie" Cork, APRN-BC

Cookie is awesome, but getting a response from a receptionist is impossible. If you leave a message they rarely call you back, somehow manage to not pull up all prescriptions even though you have been a patient for multiple years and ghost you. Then you are out of your medication for several days. I had to switch to a doctors office.

Cookie is a wonderful caring professional! I am waiting for a call back, but I have compassion. She lost her only son several months ago she needs her time to grieve and so does her receptionist/ husband. So I will patiently wait for my call back. God bless her and her practice

I just wish they were easier to get ahold of

I'm only giving 2 stars because I genuinely think Cookie is a good person... otherwise this would be a 1 star review. I've had so many issues with this place which include 1) being ghosted by them during scheduled appointments, 2) late refills because they don't answer the phone or constantly forget to send refills to the pharmacy, 3) waiting over a month for them to fill out a medical form for work---- which still hasn't been provided to me. Today, I was ghosted again after being told to stop by an apartment complex to pick up the form. I stood at the door and called several times to no avail. I NEED a reliable provider, which is why I finally decided to transfer my care to another place. I'm not entirely sure what's going on at ABH... but they have left me feeling exhausted and let down. I hope this review helps someone avoid everything that I've experienced with this place ✌️

I'm only giving 2 stars because I genuinely think Cookie is a good person... otherwise this would be a 1 star review. I've had so many issues with this place which include 1) being ghosted by them during scheduled appointments, 2) late refills because they don't answer the phone or constantly forget to send refills to the pharmacy, 3) waiting over a month for them to fill out a medical form for work---- which still hasn't been provided to me. Today, I was ghosted again after being told to stop by an apartment complex to pick up the form. I stood at the door and called several times to no avail. I NEED a reliable provider, which is why I finally decided to transfer my care to another place. I'm not entirely sure what's going on at ABH... but they have left me feeling exhausted and let down. I hope this review helps someone avoid everything that I've experienced with this place ✌️

## Patient Review of Dr. Cookie I have been under the care of Dr. Cookie for approximately one and a half months, and I can genuinely say she has significantly contributed to improving my quality of life. Dr. Cookie is exceptionally kind and attentive, often infusing our sessions with just the right amount of humor. She is an excellent listener who truly understands her patients' needs. Her intelligence and expertise make her an outstanding mental health provider. I feel incredibly fortunate to have found her and to be in her capable hands. Also: John the receptionist is an amazing man as well! He’s so kind and supportive. Every interaction with him is ALWAYS very pleasant!!!

Cookie and her team go above and beyond to make sure you are taken care of and your needs are met with the utmost urgency and accuracy. She genuinely cares about what is going on with her patients and wants the best care for them/us. I wouldn't go anywhere else!!!!!!