Alyeska Therapy Center, Inc.

Absolutely incredible service, I went in with a bad low back and had the honor of having Corbin walk me through the steps of healing over the 3 months I was being seen there. Cobin was knowledgeable and knew exactly how to pin point the pain and what exercises to preform to aleve the pain. They had great equipment on hand and resources that helped with the healing process! Thank you to Alyeska Therepy for giving me some comfort in life again.

As an established patient of Mary Olsen, I was surprised and disappointed by the unprofessional conduct during the last appointment with her. She arrived late, seemed unfamiliar with my case, and began the session by asking, “What can I do for you?”— with a condescending tone and a confusing question considering our history. She even called me by the wrong name, which felt dismissive and careless. Throughout the session, she made several inappropriate and condescending remarks, including: “You really SUCK at self-care.” “You are nowhere near your husband’s athletic abilities.” - in response to a shared a past concern about understanding an exercise and how my husband had helped me, she became unnecessarily hostile. “At this point, you are a loss in ROI.” “You’ll need psychiatric therapy to find ways to put yourself first and commit.” Her tone was critical and unsupportive, and the overall experience felt more like a lecture than a physical therapy session. I ended the appointment early due to how uncomfortable and upsetting it became. While the front desk staff handled the situation with kindness and professionalism, my concerns raised to management/owner were met with defensiveness rather than a genuine effort to understand or resolve the issue. While the owner was polite during our conversation, it was clear her support leaned toward the provider before fully hearing my perspective. She had already spoken with Mary beforehand, who denied many of the comments and framed others as concern for my well-being, claiming she didn’t want me to “get hurt.” However, the tone, volume, dismissive body language, and gestures used during the appointment conveyed anything but care or concern. No real accountability or direct acknowledgment of the inappropriate conduct occurred. I do not recommend Mary Olsen as a provider and hope Alyeska Therapy Center reevaluates and takes patient feedback more seriously in the future.

Lied about sending info packet, we have evidence they sent it today 01-22-25 Not the 9th

I've used them several times over many years for different surgeries and injuries. The entire staff have always been friendly, knowledgeable, and professional. They expect you to put in the effort for your own recovery while working hard themselves on your behalf. More than once I've left sore and feeling beat-up a bit, but gone back knowing it was helping and promoting my own health and healing. They are caring and push your limits with humor and empathy. What they are getting us to do to promote our own healing and health is a gift. I would recommend to anyone who needs that extra push to get onto a healing, healthier path.

I started therapy at Alyeska Therapy Center following a major stroke. I love coming here! I learned to walk again with a walker, then a cane and now I can walk on my own two feet! My physical therapist is very positive, supportive and skilled. Therapy has helped me so much. The office staff are all amazing. I’d give them 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️

Mary helped me get 30% mobility back, Jacob helped me with pain management and mobility, and Cathy helped me with proper streching techniques. Everyone at Alyeska Physical Therapy is awesome and provides excellent care. And the wonderful Ladies at the front desk are greeting and fun to talk too. Thank you very much and have a Merry Christmas and Happy New Year!