Apalachee Center

I rather go to TMH behavioral health center then here because the doctor from inpatient isn’t really a good doctor her name is Dr. Jamie. I don’t think she barely talks to the patient. She only ask you how are you doing? How do you feel? Do you have thoughts of suicide and that’s it and other doctors Are OK sure they asked the same question but they don’t just let you go like that. They actually give you advices and that’s all but that’s good but Dr. Jamie does the opposite Dr. Jamie always seem frustrated. She wants to do things quickly during treatment team and here’s the part that I don’t get whenever a 12 hours from CRF ends. You still don’t see the doctor so I spent the whole day and the whole night until the next day and apparently they changed the rules. You cannot take a nap downstairs in CRF anymore like I can’t even take a little nap it’s because time flies by faster if you sleep downstairs instead of you waiting there until you go upstairs imagine you going through a lot and you want to go to sleep just for a couple hours you can’t because apparently it’s the rules if you want to go to sleep, you have to sleep while sitting down in the waiting room and here’s the part that really gets me whenever you start crying they don’t even say are you OK or nothing while you are downstairs only the beach unit does the opposite because a beach unit the Staff from upstairs ask you are you OK because they actually care

When I went here I SWEAR nobody knew anything about anything. They lost/didn’t give me medication that a doctor assigned to me for terrible period cramps, they did not give me the clothes that my mom brought me, horrible management, one of the psychiatrist doesn’t let kids off on weekends because she doesn’t “trust” the other psychiatrist to do so, whatever that means. IT MADE WORSE! some of the nurses have an attitude and it’s clear they don’t want to be there, staff cusses around kids, they are NOT professional whatsoever, if I could give this place a ZERO, I would!

Took my aunt to get meds refilled. Waited over 2 hours to be told she wasn't going to see a doctor. But they would make her an appointment. Why couldn't they told us that before we waited for over 2 hours?

Literally just read the reviews.

Some of the front desk workers are rude to the clients, unless they have someone to.speak on there behalf.

They are blessed that I can’t give them zero stars. How are you offering mental health services but nobody picks up the phone, and Ive called multiple numbers multiple times and the only person that answered was someone for inpatient services who transferred me to an outpatient supervisor and low and behold guess what, they didn’t answer either. I swear this is the worst place to call for anyone that wants to start working on their mental health. If this is how hard it is for new patients to get started then I can only imagine how hard it is for anyone thats is already receiving help from them. Its easier to get the president on the phone than it is to get someone to answer here.

It’s a zero. You’re going to be reported to the Better Business Bureau for charging people who haven’t been treated at or received services at your facility. That is fraud! I got a bill for 11 days in August. I have never received any therapy from your facility so you can take your bill and file it under 13. I’ll be calling you tomorrow. I hope you’re ready!

Terrible management, no communication for a minor on the Beach unit, inconsistent information regarding the Florida Baker Act. Nurses did not relay information to the Dr causing two extra days of care because of medication that needed to be changed. Left outside in 90 degree heat before they allowed us to come in to the lobby and waited 42 minutes for a visitation after pushing the call button outside. Terrible 😔