Applied Behavioral Connections

I have grandchildren who receive services through Applied Behavioral Connections and they receive amazing services and have grown so much under the supervision of the staff. Our interactions with the Wooster location set the bar high and they are very professional.

Just want to let everyone looking at this place that if the hours of 9-3 dont work for you don't waste months of your time dealing with this place. They Aren't the most professional, i had to call and hound them the entire time until his assessment was approved. They submitted pre authorizations numerous times to insurance and then turned around and cancelled them. Took them 2 months to get that. Please explain to me how you can provide my child with 40 hours of ABA therapy with 5 days a week, with only 6 hours a day? I feel like this place is likely ripping off the government and turning in more hours to insurance than they are actually doing. Why else have your hours listed as 8-6 but then when scheduling you can only take clients from 9-3??? Im glad my son isn't going here because i honestly wasn't really comfortable with the program or the fact that their staff don't even require background checks to work with children with disabilities is absolutely insane to me. When i saw their hiring post on indeed i was literally in shock at the lack of qualifications to work with our children.

Highly recommend them for ABA therapy services. Vanessa the director is dedicated to the growth and success of each and every client!

Vanessa is amazing! She helped us navigate insurance, early intervention, and the autism scholarship. She did everything in her power to insure my child got the services needed! She has a passion for children and a very caring heart. ABA services with Applied Behavioral Connections has helped my child progress towards developmental milestones, helped with behavior, and offered tremendous parent support. Overall a very positive experience that my family will forever be thankful for!

My son was diagnosed with moderate autism just after his second birthday in 2010. We immediately started ABA therapy with Vanessa Fessenden, she has been with us 10+ years. My son used to have horrible behaviors but Vanessa was the best. She helped support and guide us through all of the tough times. Even though she has moved away I know she will still be available if I need her because she loves her “kiddos” and takes pride in seeing their advancements. I have no doubt that my son would never have spoke without Vanessa and her team. We moved away from Vanessa for a couple of years so I have had experience with a couple of other BCBA’s (due to insurance billing issues not because I wanted to switch). Those other BCBA’s were no comparison to Vanessa, especially the way she deals with behaviors. We have been so thankful for the knowledge and especially the peace she has brought to our lives. I cannot recommend her enough.