About Beautiful Mind Behavioral Health Services
Our Locations
1638 Memorial Dr
1638 Memorial Dr, Burlington, NC
Services & Specialties
Reviews
Reviews
I scheduled my appointment for Tuesday at 1pm. The email I received with the intake paperwork said Monday at 1, which I didn't notice until Tuesday at around 1:05 when no one had called me. At this point I'm out of my meds and freaking out, so I try to call the practice. Tell me why it took me 20 minutes to get through to someone. 20. MINUTES. So at this point I'm freaking outz having a full blown panic attack, and they try and tell me my appointment is on Thursday? Turns out the provider just decided she didn't want to see anyone on Tuesdays and they didn't tell me. So now I'm unmedicated and I have work tomorrow. How fun.
My provider left her old practice to join Beautiful Mind around 2 months ago. She told me to call and get scheduled. I called, left messages and emailed multiple times. Didn't hear anything until 3 weeks ago when my provider called me and said there was some things to explain about scheduling, she was sorry and she was wanting to get me scheduled. I called back and left a message. Nothing until today, where I get a call responding to the voicemail I left 3 weeks ago and they're wanting to get me scheduled. I declined.
Life changing experience. We must commit to doctors orders!
I literally can't say enough about Julie McClure! She is literally my hero/my Angel! I a absolutely, from the bottom of my heart, love her, and can't imagine having anyone else handling my psychiatric problems as well as my mental health! She has saved and prevented me from going to the mental hospital, not just once, but several times! Every time I call the front desk and explain how badly I need Julie to call me back, she makes a way to see me with a Virtual Appt that same day. She has impressed me every time I've seen her! She's more than my psychiatric person, she's my best friend, my confidant, and my go to person, when I feel like I literally can't make it. I don't ever want another psych person. She's the very best I've ever seen in my life!!!💯🥰💜
Love this place. Julie McClure is amazing and very accommodating. Front staff is very nice and patient especially allison!
I have been seeing Spencer Simon for years at this practice and cannot recommend him highly enough. He is patient, knowledgeable, kind, nonjudgmental, and listens like I have never experienced with any other provider (and I've been to many before him). I feel safe and heard at my appointments, and finally feel like I have someone 100% on my side advocating for my safety and well-being. Also- shout out to the awesome staff at the front desk, Allison and Whitney; they are always on top of it and keep that place running smoothly with a friendly and welcoming attitude!
Dr. Spencer discharged me from his practice. I have a variety of conditions. I've expressed to him for years how I felt only to not be heard. I've been with him for yrs but because I spoke up for myself and told him the method he was giving wasn't working, he continued to bill my insurance for the same things over and over again. Continously prescribing the same meds that weren't helping and possibly causing more side effects. Dr. Spencer was extremely rude for my last 2 appts. The last appt he said do you want me to write your medication or not, then the last visit he was talking over me then said I could find a new doctor and discharged me