BEHAVIORAL WELLNESS GROUP

I am incredibly grateful for the care I’ve received at Mentor Behavioral Wellness Group. My counselor, Barbara Ballash, has helped me during a season of life when I truly needed the right therapist. At 50 years old, after seeking support on and off throughout my life, this is the first time I’ve genuinely “vibed” with a counselor in a way that feels both safe and transformative. Barb goes above and beyond for her patients. Her care is palpable. You can truly feel how deeply she cares and that she is walking in her calling. It’s easy for people to leave negative reviews, but it’s just as important to recognize and honor those who make a real difference. Barb has made a profound difference in my life, and I’m deeply thankful for her.

Had a great experience in the college IOP for several months until the last 2 weeks, after I raised the concern of increasingly obvious favoritism and bias in the group and things only got worse after I told the facilitators how I felt. The student therapist, Morgan, was very judgmental towards me as well. Over time, the group dynamic also began to stray from the college student demographic and this became frustrating as I didn’t relate much to the newer group members who also didn’t care much to interact with others in the group. I’m very disappointed in how my time in IOP ended and how I was treated towards the end.

Update 3 : Ive been getting treatment from this office for over 2 years and have seen many psychiatrists and therapists over the past 10 or 11 years to treat my severe chronic mental illness. I’ve done almost all the kinds of treatments available: CBT, DBT, IOP, psychiatric medications, individual therapy, group therapy… you name it, I’ve probably had the treatment. With all of that said the most dependable and consistent provider at this group is Dr Tandra. He is reliable, consistent, and great at communicating appointments or if he needs to reschedule. The medical services and receptionists are very friendly and helpful.

I originally loved Behavioral Wellness Group after attending both (youth) IOP and individual for about 2 years, but as time went on I began to be insulted by the employees and faced incredible biasness. I had to censor myself and couldn’t talk about what was going on in my life, but others could speak freely. There was blantant favoritism in the IOP groups and a lot of unfairness that led me to censor myself even in other IOP groups out of fear of judgement from the staff. One staff insulted my physical appearance and implied it’s the reason I don’t have friends. Another staff repeatedly asked me not to speak on certain topics, but allowed others to speak on that same topic with no issue. Overall, I loved BWG at the beginning but the staff became less professional as time went on and exhibited a lot of negativity towards me and me alone. I suggested behavioral wellness group to a friend and they had a similar experience; lack of professionalism from the staff. I definitely don’t recommend this place to anyone in a teenage-young adult age range because it’s likely you won’t be taken seriously. I left with insecurity and more problems than I had started with. The Substance Use/Dual Diagnosis IOP was helpful and held me accountable for joining NA/AA meetings.

Most experienced, intelligent, and kindest staff I know. I would recommend them to everyone!

they discriminated against me do not go here

Stephanie. Maddie. And Dr zagarskas were excellent to work with and I will be forever thankful for everything they did for me. Stephanie’s IOP program is life changing I would recommend to anyone who needs tools to get through every day ups and downs. Maddie is down to earth and relatable and really listens and has realistic solutions. Dr Zagarskas was really caring and easy to work with. Thank you for everything you have done for me and my family. Take care.

Update written 1/7/24 My daughters and I have been receiving individual and IOP services from the Behavioral Wellness Group over time for 8 years for various mental health challenges. The therapist we have seen have been nothing short of outstanding!! Dr. John Glovan, Mr.Michael Pollack, and Dr. Elena Zagarskas are those that we continue to see. Their knowledge, compassion, high integrity, excellent technique, and kindness are like no other place that we have been to for such services. They skillfully taught my daughters and I various skills and tools to cope with the various significant ups and downs of life in a healthy way. For this, we will always be eternally grateful as this training in truth has been absolutely life saving!! Thank you to The Behavioral Wellness Group ❤️