About Better Together Behavioral Health
Our Locations
12330 Pellicano Dr Suite B
12330 Pellicano Dr Suite B, El Paso, TX
Services & Specialties
Reviews
Reviews
100% recommended!
My experience so far with better together has been amazing. My husband and I attended their open house 3 months ago and it was so lovely inside…clean, inviting, secure and Yoseline answered all our questions and was very kind and professional. We started the process with our insurance which took a while and In between waiting we received a follow up call from Vicente just checking on things which was nice. It made us feel like we weren’t forgot about. He has guided us throughout the process and been so on top of paperwork and faxes with insurance. When he says he’s gonna call you back, he’s going to do just that. Our little girl finally had her assessment last week with Caroline and she was also amazing. It feels good to know we had encountered multiple people that have been so helpful. She answered all our questions, was patient during the assessment and you could tell she really was being observant and attentive. We are so glad our daughter will be starting here soon and feel confident in our choice with placing her here.
My child is always excited to attend. Services and staff are great. I just wished we had a restroom in the waiting room. Also, the waiting room is very tiny. When children come out it’s over crowded, and as parents we can barely hear the therapists. Children I also see them overwhelmed due to a lot of people talking around. During good weather many parents waited inside their vehicles. Many of us simply cannot afford to drive home daily. Also, traffic is horrible there due to being in the corner of an entry into traffic. There’s also lack of parking.
Best of the best! They treat you and your child with the utmost respect. Very thankful and happy with the progress. Thank you! Thank you!
After an initial rocky start due to miscommunication at the initial opening of the facility, my questions were addressed, I am happy to say that my family has decided to continue with BTBH. My child says she enjoys the time and support she receives from her team. I have had the pleasure of meeting and speaking to several people on the team, and they are very professional. Amber and the team are doing a great service to those whom they support. Cami and family thank you.
I cannot speak highly enough of the exceptional care and support my child has received at Better Together. From the moment we began services, the team has demonstrated nothing short of professionalism, compassion, and true dedication to the progress of every child they serve. Caroline Hernandez Casner, BCBA, has been instrumental in my child’s development. Her expertise in applied behavior analysis, coupled with her patient and personalized approach, has helped my child make tremendous improvements across multiple areas. Caroline’s commitment to individualized care and measurable outcomes sets her apart as an outstanding behavior analyst. Additionally, Amber Vega, Clinical Director, has shown a remarkable level of involvement and care. She consistently advocates for what is best for the children and ensures that every aspect of their treatment plan is executed with the highest standards. It’s clear that her leadership directly influences the nurturing and effective environment cultivated at Better Together. The entire staff, from therapists to administrative support, is incredible—always attentive, kind, and responsive. I truly cannot imagine entrusting my child’s care to any other clinic. Better Together has been a life-changing experience for our family, and I’m deeply grateful for everything they’ve done.
From the moment you walk into their facility, you can feel the warmth and care that has been poured into every detail. The center itself is state-of-the-art clean, welcoming, and thoughtfully designed to support children on the autism spectrum in a safe, engaging environment. The Simulation Room is especially impressive, offering real-world experiences that help children build critical life skills in a controlled and supportive setting. What really sets Better Together apart is the staff. Amber Vega, the founder, has assembled a team of some of the most respected and distinguished professionals in Texas. Their experience and compassion shine through in everything they do. It’s clear that each team member is deeply committed to the success and well-being of every child who walks through the doors. You’re not just getting therapy you’re becoming part of a community that truly cares. And let’s not forget the location conveniently situated in El Paso, it’s easily accessible and feels like a safe, welcoming space for both kids and families. If you’re looking for a place where your child will be supported, celebrated, and set up to thrive, Better Together Behavioral Health is the place to go.