BlueSprig Smyrna - ABA Therapy for Autism

wanted to inquire about ABA services; spoke with a lady named Tatiana. I explained to her that I wanted to inquire about both the Comprehensive and Focused programs (bc I wasn't sure the difference between the two). Her response "did you actually read the website or what?" Ma'am I don't know who you are talking to but just from this conversation...my child would NEVER step foot in your facility. It's not what you say...its how you say it. Again, I was inquiring about both programs bc I wasn't sure of the difference which was the reason for the returned callback in the first place. Do better.

We have had such a wonderful experience at BlueSprig. From the very beginning, the staff has been warm, professional, and truly dedicated to supporting each child’s individual needs. The therapists are patient, knowledgeable, and creative in the way they engage with the kids. My son had a stellar team of RBTs who created personal plans that not only helped in the center but at home as well. My child has made incredible progress, not only in communication and social skills but also in confidence and independence. What I love most is how the team collaborates with families—they always keep us informed, answer our questions, and celebrate every milestone with us. Even at my sons graduation staff members that had ventured into other centers returned and that showed me how special and caring the team is. The environment is welcoming and structured, which makes such a difference compared to the first few centers. You can tell they genuinely care about the children and their growth. I haver recommended Bluesprig to any parent or family member looking for a supportive, professional, and compassionate place for their child. Bluesprig is the way to go!!!

All the staff are so nice, my daughter loves hanging out there.

Highly professional staff and such a fun and inviting center! This has been such a good experience partnering with BlueSprig!

Amazing and professional staff!!

We were able attend the clinic’s grand opening event and tour the facilities. What a beautiful, supportive space for these kids! And the staff was lovely and knowledgeable.

Lovely center, great employees. A place that cares about kids.

I am the mother of an autistic little girl. I sided with this company, hoping that I could receive the best help I could get for my daughter. I was satisfied with the therapists for the first few months. However, this is the twist. Ever since the past couple of months, my daughter has not been getting good service. Firstly, I took my daughter to their new Smyrna clinic, just for a first-time session. When I picked my daughter up from the clinic, I noticed that she was limping. Because she is slightly non-verbal, my daughter wasn’t able to properly tell me that she may have been injured during the session, which she was “watched” by her therapists whilst. It wasn’t until we got home when I found out that she had definitely been injured. Secondly, they gave random strangers, apparently, they’re new employees, my address without my permission. These strangers showed up unannounced, uninvited, and unscheduled. To “train.” My question is, why did they bring these new employees to train at a client’s home, instead of just simply training them at their clinic? Adding on, yup, there’s more, this stranger had the audacity to wear her shoes and walk all over my floor with them. I ensure of a clean household, and this offended me. Thirdly, one of my daughter’s therapists came over like usual. However, my daughter is afraid of one specific trait of that therapist. Can you guess what that is? Well, I bet you got it wrong, because it’s literal coughing. The therapist would cough so terribly and so loudly, that my daughter is now afraid whenever she hears someone cough. This therapist has been coughing for at least a few months by now. Fourthly, this is when I had enough. I emailed their leadership team, explaining my perspective and experiences. Well, that was useless because I got no response. I was ignored. However, the worst part is, the company randomly decided to cut time short with my daughter… Immediately after I shared my thoughts. I was promised definitely at least more than six months, yet I only got six months. The time with them went through August 2023 – February 2024. Adding on to the fourth situation, fifthly, I was of course stunned at that bold decision. So, I confronted them. The responses I got back from my confrontations were all just poor excuses on why they stopped assisting my daughter. I was left confused by this. I had so many questions and statements to tell them, but they didn’t want to hear it! I would not recommend this company to anyone. This whole thing has been terrible. I just simply wanted the best for my daughter. And if you want the same for your child, I would suggest you go to another company. Small list • Injured foot. • Random stranger. • Coughing therapist. • Being truthful yet shut down. • Poor excuses. - Ebtisam N.

Wonderful staff can’t wait to get my son started here.