BridgeCare ABA: At-Home & Center-Based ABA Therapy In Arizona

Bridge Care ABA Nicole and Hailey, have been amazing they keep putting all their effort on my grandson so that he can learn everything possible. These two woman will always have a special place in my heart. Roland (Papo & Mimi) thank you very much. Such an excellent group of people.

Deeply Disappointed with Bridge Care ABA – A Caution to Other Families I want to share my experience with Bridge Care ABA Services in Arizona in hopes that it helps other families make informed decisions. I was completely blindsided by the cost of the initial evaluation. I was never given a clear breakdown of pricing beforehand, and later received a bill reflecting a rate of $700 per hour. While I understand evaluations can be expensive, this felt excessive—especially without any prior disclosure. As a parent navigating the complex world of autism services, I expected transparency and support, not financial shock. When I attempted to get clarity on the cost of ongoing therapy, I was repeatedly met with vague responses and no clear answers. For a healthcare provider, especially one working with families who often depend on careful financial planning, this lack of transparency is incredibly frustrating and concerning. Scheduling was another major issue. I communicated our family’s availability several times, yet it was consistently disregarded. Therapy times were suggested that directly conflicted with the schedule I had clearly provided. It felt like there was no consideration or effort to accommodate our needs. Additionally, during one conversation with their scheduling coordinator, I was told something deeply unsettling. She said, “Sarah is really good—you’re getting lucky. I can’t say that about the rest of the people here.” That kind of comment raises serious red flags. It implies that not all technicians working with vulnerable children are equally competent, which is unacceptable in this field. I understand that no company is perfect, but when it comes to the care of children with autism, clarity, professionalism, and competence are non-negotiable. Unfortunately, that was not my experience with Bridge Care ABA. Please do your research, ask for all costs in writing upfront, and trust your instincts. Families deserve better.

Our therapist comes every day and is so good with my son. He’s doing better with talking and following directions.

We started daily ABA therapy with BridgeCare a few months ago and we’ve already seen huge improvements in behavior and communication. Having someone come to the house every day makes it easier on our whole family.

For the first five months that my child was with Bridgecare, they wasted our time and gave us a BCBA and RBT who did essentially nothing. Admin seemed to be aware of the issue because they kept pushing this BCBA back onto us. When I requested to have our case moved over, I was made to feel like I was the problem because I “waited” to speak up and say something when in reality I was talked down to and made to feel stupid because of my concerns. We ended up getting a different BCBA and RBT. Our BCBA had so many cases that our RBT had to help create most of our programs for us. And yet Bridgecare continually made things harder for our RBT until she ultimately decided to leave, prompting us to want to leave as well because I could not deal with admin without the support of the RBT which is just wild to even say but that was how highly valuable our RBT is, she did more than what was required of her in every sense. I constantly warn my circle of mom friends to STAY AWAY FROM BRIDGECARE. They are greedy and only care about the money, NOT the kids.

Before discovering BridgeCare ABA, I found the challenges of raising my autistic daughter to be overwhelming. However, our experience has completely transformed thanks to the exceptional support from our BCBA and the dedicated technicians. They have made a remarkable impact on our daughter's behaviors, and I truly cannot express my gratitude enough. BridgeCare has made this journey so much more manageable, and I highly recommend their services to any family in need.