Catalpa Health

you guys deleted my original review so i will make another one. you guys used me as a medication guinea pig from ages 16-18. i was put on 5 meds at once at 17 years old and it messed me up. QUIT HIDING YOUR MALPRACTICE AND ABUSE. you guys are VERY lucky i am not seeking legal action for this. TREAT KIDS BETTER.

This is the worst therapy organization by far in the fox valley. THEY DO NOT CARE ABOUT YOUR HEALTH. They start off somewhat decent, but if you are at your absolute lowest and need help, think again. These people are lazy expensive, and so incredibly hard to schedule its not worth it

DON'T RECOMMEND - Billing factory. Horrible customer service and shady billing practices. Quality of actual service is average at best. Update: Rather than the "owner" responding to everyone's message acting like they care and seeking for people to call them for more information, why don't they take all of the feedback here and actually try to do something about it. I think the messages about the quality of this organization is quite clear.

This place awful. They do not care about your child’s mental health WHATSOEVER. They treated my child as a number and not as a person. It’s disgusting with they get away with and call them selves professional. I do want to add, it is well known how this place runs and for a doctor to recommend I don’t come here says a lot. I tried to go through the proper avenues and follow everything they asked, to be met with repeated rude tone and carelessness to how much my child was struggling. Us as parents try to do right by our kids. With help from professionals that we trust. It is truly mind boggling what this place pulls on there “patients”. I do not, nor will I ever recommend this place to ANYONE. And I promise to share how unprofessional this entire place is. Do not go here. They constantly call and make you reschedule very important appointments. Moments before the promised time. With no explanation, but if your child is sick or there is any sort of emergency. They.do.not.care. They’re is SO much better help out there and people who actually care, especially about mental health in children.

My grandson has been going to Dr Smith for a long time. He's a great doctor. We have no complaints what so ever. Anytime I have called they have always been super nice and accomodating.

2 stars to be nice because we really like donna depies, she is phenomenal. this is regarding psych testing i havent decided what Im going to do so I will update this once I get things sorted but after reading the reviews I do want to speak up on their scheduling i scheduled an appointment for mid feb at the end of November. got off from school AND work. Im glad that at least i got some notice but about a week and a half before they canceled because the assesor was going on maternity leave yet somehow the next day was magically open and they wanted to offer it as a last ditch effort which doesnt make any sense to me. like they couldnt say anything sooner/didnt know/didnt have any other options. why is it they cant handle us being late but they can just expect us to jump as i said earlier now i have to wait for her to return to proceed and i have to decide if i want to do that or start over because there were some backhanded comments at the last appointment and i cant tell if all this crap is some kind of test to see how far they can push me or if they just dropped the ball which seems to be a theme

An absolutely awful place. I was literally bullied by nurses because I didn’t want to put my child on medication. They went as far as attempting to demean me as a parent for recommending a natural regimen that was recommended by her doctor given the lack of severity of the situation. This place is no more than a pill pushing location likely getting kickback from pharma companies. Places like this are what’s wrong with the healthcare system. They should be ashamed of themselves

Therapist there made things worse between me & my son. Things got bad between me & him (17 yrs old) when I told him he had to clean his room ( I had always been too relaxed about it) or I wasn’t going to give him more money. He overdrew his bank account to watch Apple TV shows multiple times after this knowing he had no money left in his account. And he refused to clean his room. I tried to take his bank card after that. I found out later he started telling peopLe I was mistreated him (completely untrue) after this. He didn’t come home for 3 nights after starting to see this therapist (and my son wouldn’t tell me where he was). Also crashed his(my car) after a night at a friends. When he came home I put the snowblower behind his car cause he tried to leave again. He called the cops. Cops said it was my car (my name on title) and made him give me the keys after talking to both of us. I told him we could work it out or he could go live with his dad (who actually mistreated him) while cops were there. Haven’t had many problems with him since that day. I think he has Asperger’s & is lacking some understanding of relationships and had some friends in high school who were a negative influence on him. The therapist made everything so much worse after we saw her. He has been 18 for 7+ months and she still sometimes leaving messages fir me and sending letters to set up more appts. He hasn’t seen her for over a year, they don’t treat adults and he is free to set up an appt with adult therapist, doctor etc but he won’t because he doesn’t do adult things yet. He seems ok now, accept seems like he acts much younger in sone ways than he actually is. She never asked fir my side of the story, just believed whatever he was telling her, critized me, and yelled me for leaving a message on her Catalpa voicemail ( my other sons therapists never had an issue with this and that son never had an issue with me, that son got suicidal as a teen was diagnosed as bipolar and both sons requested to come live with me full time during that time period because they were being mistreated at their Dads) about him when he wouldn’t come home