Center for Learning and Autism Support Services, Inc. (CLASS)

I had put a bad post on here last year and it has taken me a year to figure out how to get rid of it. I had an issue in the past with the terrible Case Manager my son had. I have to say that I called with a complaint with her and the very same day the Director called me back and apologized for how unprofessional the manager was. She also somehow miraculously put a new team together for my son within a week. The other one let my son go months without a therapist. I am very happy with CLASS and with his team.

The services provided by the CLASS are phenomenal. Since beginning treatment four months ago, our two-year-old has made tremendous progress, which we owe in large part to the thorough, sophisticated and dedicated approach taken by the program and instructors. We’ve been particularly impressed at how seamlessly CLASS has been able to pivot their services to a remote offering to accommodate Covid-19. Our therapist supervisor, Urooj, has been phenomenal through it all, and because of her tremendous efforts our daughter has been able to continue her progress without skipping a beat. These people are our heroes!

This company is DEFINITELY not a company you are going to want to be with. The management structure of the company is very disorganized. Staff seemed very lazy. I would defiantly recommend companies like Opya or Kadiant for better customer service.

zero stars as well. We also were reported to Department of Children & Family Services without communication of concern (my son owned a pocket knife). Child Protective Services Case manager/Social worker suggested I write a parenting book, gifted my son a very expensive Lego train set & dismissed "investigation" within days. Unprofessional supervisors, high turn over, lack of rapport building, lost my respect & trust within months. We did have one incredible behavioral therapist but Vanessa was the only one. Sadly, one case supervisor was injured by a passing car in front of our unit. I feel the organization does not properly compensate their talented staff or treat their employees with respect! AVOID AVOID AVOID. Contact Golden Gate Regional Center or your primary medical insurance provider for other referrals.

zero stars as well. We also were reported to Department of Children & Family Services without communication of concern (my son owned a pocket knife). Child Protective Services Case manager/Social worker suggested I write a parenting book, gifted my son a very expensive Lego train set & dismissed "investigation" within days. Unprofessional supervisors, high turn over, lack of rapport building, lost my respect & trust within months. We did have one incredible behavioral therapist but Vanessa was the only one. Sadly, one case supervisor was injured by a passing car in front of our unit. I feel the organization does not properly compensate their talented staff or treat their employees with respect! AVOID AVOID AVOID. Contact Golden Gate Regional Center or your primary medical insurance provider for other referrals.

An exceptionally wonderful support service for anyone seeking information and support for autism resources.