Chesapeake Health Care - Behavioral Health

You may be HANDCUFFED, then strip searched at the hospital if you go to this location. I am a 63-year-old mother of autistic twin sons and met with psychiatrist Sujata Kunwar Malla for the first time in 2025. I have trouble with shaking in the afternoons, so I was hoping she would prescribe me medicine for this problem. Sujata said, "You look tense." I agreed and told her this is why I am here today. She then left the room for a minute and then returned with Ellen Cook. Ellen also said that I "looked tense." Then Ellen left the room for a minute before returning again. She said I needed to go to the hospital (psych ward) and that she called “a transport” to take me there. I told Ellen that I wanted my son to take me like he did two weeks earlier, but she refused. Ellen began glaring at me, so I tried to leave, but Ellen quickly went and placed her ample body in the doorway and blocked me in. Soon, much to my horror, two armed police came to the room. The police pulled my hands in back of me and handcuffs my wrists. As I was being rendered helpless by the handcuffs, Ellen seized and rifled through my purse and coat pockets until she located my house and car keys and took them from me. I tried to stop her, but I couldn't . This is a 4th Amendment violation. Then the police put me in their vehicle. I somehow sat on the handcuffs, which crushed my wrists. I screamed from the pain, and the police had difficulty getting my wrists out from under me. Then they took me to the hospital. I was handcuffed for almost an hour and couldn't warn my son that Ellen had control of our car keys and the car. I was terrified that my car would be stolen and be involved in a hit and run, which would have endangered my autistic twins who were home alone. About three hours later, TitleHealth Regional Hospital released me, stating that I did not need to be in the psych unit. Then my son came to get me with his car, and I had to go back to Chesapeake Mental Health to try to find my keys. I told the manager there that Ellen took my key. The manager said that Ellen is not allowed to take the client's possessions from them and said she would investigate the event.

It took months for my son to get an initial appointment. Now that he’s been accepted to receive services they switched his provider . She personally called me to set up an app for him to be seen in the office AGAIN, which is a $30 copay. My son has yet to be seen because that alpha been rescheduled THREE times due to her not being in the office because it’s her OFF DAY. Why schedule appointments when the provider is going to be off that day? And when I asked for my son to be seen by the first Dr the response I got was ‘ he’s seeing this Dr now’. Ma’am that’s not what I asked. If I’m paying for services I would like my requests to be met. It’s unprofessional that his appointments been canceled 3 times and I have to reschedule every single time!

My therapist and psychiatrist team of Ellen Cook and Kyle Ward have absolutely changed life for the better. They listen, they are kind, they pay attention to tics, they laugh at my corny jokes, and they don’t make me feel broken. They offered the tools and guidance to make my life better and gave me a confidence boost I didn’t think was possible. I feel lucky to have been able to meet these two truly selfless and loving people, much less have them both in my corner.

Don’t recommend coming here. If your assigned Malla Sujata I feel sorry you. She is very rude and doesnt know what she is doing .My appointment was at 2pm and was not seen till 2:30pm.The therapist and psychiatrist do not communicate at all. When I went for my appointment, I thought I was getting meds; thats what the therapist they assigned told me, but when I got there, Malla, the psychiatrist I was assigned too, was confused to why I was there and had no notes from the therapist. She was very rude and had an attitude the whole time. I tried to explain what Elizabeth the therapist who I was signed too said. Malla ignored me and proceeded to tell me I’m depressed and dismissed my concerns.

My daughter was in counseling with Mia. Every time that my daughter had an appointment with her, I felt that Mia was always going against my home rules and teaching my daughter that she did not have to respect me as the parent. I asked to have my daughter which to see someone else and they told me they could not do so.