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Child Study Center at Cook Children's

3.0 (8 reviews)
1 Locations

About Child Study Center at Cook Children's

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1300 W Lancaster Ave

1300 W Lancaster Ave, Fort Worth, TX

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Dr. Elibol has been an incredible support system for our family. She’s not only brilliant in her field, but consistently accessible, compassionate, and solution-focused. Whether it’s brainstorming new strategies, fine-tuning medication, or just talking through the day-to-day challenges, she always makes time to listen and collaborate. Her commitment to truly understanding and supporting Logan means the world to us. It’s rare to find a provider who combines clinical expertise with such a personal and dedicated approach. We are so grateful for her ongoing support and advocacy—it has made a huge difference in Logan’s progress and quality of life.

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Dr. S. Smith, MD is a wonderful provider with the best attitude and who really cares about her patients and listens to their parents. I can only say great things about her and her team. If you are looking for an honest, and caring provider, you will be safe with Dr. Smith and her team in the Child Study Center at Cook Children's Hospital in Fort Worth.

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My daughter was seeing Dr. Jackson. She left and I got an email that they would provide another Dr. for my daughter. Never got anymore information and I have had a hard time getting ahold of them. Left several vm and finally got a vm back. They say it has been two years and they are no longer accepting new patients. It has only been 1 year, but no thanks I will find a better place.

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😉Depending on which part of the building you go to.🥴 Some of the Receptionist's & Nurses are not Friendly at all they are very rude 🤔🥴.This Place needs alot of improvement 🥺🥺🤔 To Reschedule a Appointment they take to long to give you Appointment 😆🥴

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My son completed the 2 week program through BDC. Staff was great my son and I learn a lot. The first week was great the second week I left like I wasn’t taken serious and i don’t know if it had to do with the fact that I disconnected one of our goals the feeding part. I decided to not continue because I didn’t like that my son had to be held down and force to eat foods he didn’t like and him crying. I was told that was part of the program which I don’t recall hearing that they would do that in the zooming meeting before starting the program. That day I was told if I couldn’t handle it then this wasn’t the program for me and that this was a founded program and they wanted make sure it was being used for people who really needed it. Made me feel like I was wasting their time. We completed the program. The last day we scheduled a zoom meeting to go over discharge paper work which was a week later. I logged in to the meeting waited 15-20 min no one ever showed up so we rescheduled to the following week. The next week came logged in the meeting waited 15-20 minutes same thing no one in the meeting. After the 3rd zoom meeting finally went over some stuff and the plan was to continue some goals before finalizing discharge paperwork. We were supposed to meet in a week never got the zoom link I emailed request a zoom link no reply from anyone. I understand that my son is not the only patient they see but some kind of communication would of been nice. I do appreciate the time and effort.

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I can’t recommend this center for diagnosis nor ABA therapy. In January, I mailed an application to seek an autism evaluation for my child. I was told when I called that there’s a waiting list for new patients. It wasn’t until the end of April that I received a response to my application. The letter simply read that we were placed on a waiting list. No further info was provided about how long it would be. Needless to say I went elsewhere to get a diagnosis for my child. Last month in May, I reached out to them again to get more information about ABA therapy services. I could never get a hold of a live person to speak to. I played phone tag with someone who was not the correct person I needed to speak with. My contact info was never forwarded to the correct department for follow up which speaks volumes to me about their customer service skills. And I’ve worked in customer service in the medical field for over 15 years. It’s unreasonable to expect a parent to wait an unknown amount of time for an evaluation. Also, why an application and correspondence must be done via snail mail and telephone calls only is bizarre when email correspondence is much faster and efficient. If you are seeking a neurological evaluation for your child, please don’t wait for these people to respond back to you. Go to your pediatrician and get a referral to another facility or doctor. I would recommend Dr. Mike Rios. His office responded in a timely manner and can still safely provide an evaluation during this pandemic.

At a Glance

Locations 1
Insurance 0
Total Reviews 8
Average Rating 3.0/5

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