Children's Village

Showed up for my daughter's evaluation only to be told the doctor wasn't there and if we could wait an hour they'd be in and able to do the 1.5 hour evaluation. No, we already skipped her nap to be there so we're not going to make her wait an hour and then do a long appointment while she's already cranky. No attempt was made to call us to let us know we wouldn't be able to have the appointment at the scheduled time. Also didn't get a reschedule that day and didn't get a call to reschedule until over a week later.. Disappointing lack of coordination.

Worst experience ever. Was hoping for a great experience seeing our baby but ultrasound tech was very rude.

Contact children’s village August 7,2025 @9:11 AM to see when my sons last cleaning was which I was told it was last year so I asked if I could get him scheduled the person told me Aug 19 @4pm. I always put appointments in my phone calendar so I don’t forget. It has come to the day of and the worker tells me I don’t have an appointment (I’m sitting in my vehicle writing this review)she doesn’t offer any type of solution just a what’s the date of birth,what’s the last name mind you after I said the last name already 3 times,she just says yeah you don’t have an appointment. Mind you I live 30 minutes away and just wasted gas. Childrens village had gone down hill they won’t schedule the next cleaning in advance and I don’t get calls or notifications saying its time for a cleaning. I will be pulling my son from here after almost 13 years.

Takes too long to get in. Waited 19 months for speech. And now speech is no longer one in one as it should be. Now it’s group speech for toddlers. Simply because they profit more by being able to bill out 6 kids to one provider in 30 min slots. Watch your child’s chart notes as well because I found TONS of discrepancies in his OCC notes. Things that said they were done in that spot that were not. I take him somewhere else now and I’m very, very happy with the new place. They actually work with him and not chit chat with me.

Our 1st time here I would've given 10 out of 5. This trip? This is atrocious. We're here for dental. Came early to our appointment, which btw was rescheduled from 7am a week ago, and have been told to wait an additional 45 minutes an HOUR after OUR scheduled time. Next time I won't be allowing them to reschedule, this is absolutely ridiculous, my child is sitting here CRYING BECAUSE she's hungry and thirsty but can't have anything due to anesthesia. This isn't okay. You didn't keep my first appointment time OR my second time. We're all VERY unhappy. Staff are walking/sitting around waiting for coffee delivery or food delivery which ok yeah fine whatever, but no one has come to us to say "we're sorry for the delay it's taken longer" I had to walk up and make sure we didn't miss our name being called, to which 1 staff member for the medical side I'm guessing couldn't even check the dental side to make sure. 😒🙄🙄🙄🙄 Granted the staff was amazing, they did apologize for the delay. HOWEVER, if your earliest appointment is LATE by 15 minutes or more, your policy should be to cancel them and call in the next scheduled appointment and so on, so that everyone else isn't stuck waiting 3/4th of their day/day off waiting because someone else is irresponsible and not on time. It's extremely disrespectful and rude, please keep your clients accountable. My child shouldn't had to have to deal with a delay/traumatic experience because another adult is irresponsible and disrespectful.

Our 1st time here I would've given 10 out of 5. This trip? This is atrocious. We're here for dental. Came early to our appointment, which btw was rescheduled from 7am a week ago, and have been told to wait an additional 45 minutes an HOUR after OUR scheduled time. Next time I won't be allowing them to reschedule, this is absolutely ridiculous, my child is sitting here CRYING BECAUSE she's hungry and thirsty but can't have anything due to anesthesia. This isn't okay. You didn't keep my first appointment time OR my second time. We're all VERY unhappy. Staff are walking/sitting around waiting for coffee delivery or food delivery which ok yeah fine whatever, but no one has come to us to say "we're sorry for the delay it's taken longer" I had to walk up and make sure we didn't miss our name being called, to which 1 staff member for the medical side I'm guessing couldn't even check the dental side to make sure. 😒🙄🙄🙄🙄 Granted the staff was amazing, they did apologize for the delay. HOWEVER, if your earliest appointment is LATE by 15 minutes or more, your policy should be to cancel them and call in the next scheduled appointment and so on, so that everyone else isn't stuck waiting 3/4th of their day/day off waiting because someone else is irresponsible and not on time. It's extremely disrespectful and rude, please keep your clients accountable. My child shouldn't had to have to deal with a delay/traumatic experience because another adult is irresponsible and disrespectful.

Very good clinic 100% recommended 👌

After being referred to this place it took awhile to get an appointment, but the wait and the 2 hour trip to get here was all worth it. It's a cute and fun place to visit with lots of things to keep kids occupied, we just stared at their cool rolling ball sculpture until it was time for our appointment. We had a great experience with Corinna, she was very knowledgeable, informative, and made it a friendly environment for us and the kids. Now we'll get the help we need, thank you Children's Village.