Cultivate Behavioral Health & Education

The Cultivate New London team has changed the life of my son and my family in a few weeks, it has been a blessing for us, my son has progressed and improved a lot and above all he is super happy when he arrives at the clinic. A special thanks to BCBA Nicole, she is great, really cares about my son’s needs , she’s very compassionate and professional , it is noticeable that she has passion for his job. Highly recommended this place!

Really cool to see kids lives changed daily with special individualized therapy by therapists that actually find purpose and enjoyment in their careers.

I have seen first hand the amazing progress these learners make under the specialized care of their treatment team.

The whole team is amazing. Positive energy every day. I can’t thank them enough for all they do for my children.

Unfortunately, I experienced what feels like a “bait and switch” from this company’s Family Lead Coordinator (B. Winder). During our initial conversations, I was explicitly told there was no waitlist, and that the only delay before beginning services would be the time it takes for insurance to approve. On that basis, I rushed to secure a referral and complete the intake process, only to then be informed that my daughter has in fact been placed on a six-month waitlist. It is deeply concerning and frankly unacceptable to request urgency on my end for insurance processing when accurate information about the waitlist was withheld. This misrepresentation was misleading and inconsiderate of my daughter’s needs, especially given the critical nature of timely services for children like her. Families deserve transparency, not obstacles created by inaccurate assurances.

Unfortunately, I experienced what feels like a “bait and switch” from this company’s Family Lead Coordinator (B. Winder). During our initial conversations, I was explicitly told there was no waitlist, and that the only delay before beginning services would be the time it takes for insurance to approve. On that basis, I rushed to secure a referral and complete the intake process, only to then be informed that my daughter has in fact been placed on a six-month waitlist. It is deeply concerning and frankly unacceptable to request urgency on my end for insurance processing when accurate information about the waitlist was withheld. This misrepresentation was misleading and inconsiderate of my daughter’s needs, especially given the critical nature of timely services for children like her. Families deserve transparency, not obstacles created by inaccurate assurances.