Diamond Behavioral Health

When I first came to Diamond Behavioral Health in Tallahassee, I wasn’t sure what to expect, but it turned out to be one of the best decisions I’ve ever made. From the moment I arrived, I felt welcomed and supported in a way I hadn’t experienced before. The environment is calm, safe, and truly focused on healing. Every day brought new opportunities to learn more about myself and work through the challenges that had been holding me back for years. The treatment program is structured but flexible enough to meet everyone where they are in their recovery journey. The group sessions, one-on-one therapy, and daily support helped me build confidence, develop coping skills, and find peace with things I didn’t even realize I was carrying. The staff genuinely care about your success and take the time to make sure you’re comfortable, understood, and making progress. Thank you guys so much !!!!!!

For the love of God, don’t admit yourself here! The recruiters don’t give you the full truth! They don’t tell you how they monitor you like prisoners (there’s trackers you HAVE TO wear either on your wrist or ankle) and the techs have to scan them every 15-30 minutes. I’ve woken up a numerous amount of times with techs hovering over me trying to scan my tracker bracelet. You can’t get no peace here. If anything, I have more stress since leaving the facility. The staff does NOT have their ducks in their row. They only want your money. They don’t stay consistent with staying in touch with your job (as I’m typing this, I’m having issues with my job) such as, they don’t send the discharge paperwork like they should. I left 2 days ago and it’s STILL not sent. They don’t have visitation hours and if you are allowed visitation (yes you have to people please for this request) you only get 30 minutes. They only allow you 2 15 minute phone calls throughout the week. They don’t care about individuals with an eating disorder. I was only there for 2 weeks and was sexually harassed by one of the “inmates” there for half my stay. It’s hard to get in contact with a therapist when you need one. More than likely, you’ll have a roommate. They don’t tell you about the blackout period until you get there. 3 days no phone calls, 7 days where you can’t leave the facility. The recruiters tell you that “since it’s a self check in facility, you can leave whenever you want” and that’s a big fat lie. They will hold you against your will. I only got to leave when I did because I was threatening lawsuits and to contact the police. They treat you more like a number in the system then an actual person. Again, it’s all for the money. Please do not go there. Please do your research before going to a facility. This is not a good option!

Been saving up for this one until my mother was home - My mother did some research and was self admitted here the end of august because of depression she was really looking forward to it and the beginning was good, phone calls to check up, updates on her from staff then it started to get kind of shady. Limited phone calls, no updates on her well being my mother even passed out, fell on her face had 2 black eyes due to high blood sugar because they weren’t giving her her sugar pills and was brought to the ER with no call from staff till the following day, my mother called from the hospital. Her face looked like a literal mask. We tried to get her home for over 2 weeks while staff was impossible to get ahold of and just said she had to stay to test new medications. I received another call from staff that my mother was going to the ER again because of groin pain, then it was a run around to talk to her again, a lady said her “phone days changed” that day so my father couldn’t talk to her after she was just in the emergency room, no exceptions for this? He was told they can’t change their rules. Ghosted from there, my father ended up having to send the police here twice for a wellness check because we COULD NOT just hear my moms voice to make sure she was okay but sure enough right after police were called the facility called right away to tell him “she’s fine” And after that my mother was treated poorly by staff because my father had police show up. My aunt, my mother’s sister who doesn’t hold back from anything and was really worried called saying this isn’t right that we can’t speak to her and what was their response? They told her that she maybe she should seek therapy as if it was a crazy out of line thing to be worried about your sister going to the ER and then no communication. This is a 28 day program, my mother was there for 48 days. If you want your family member to actually get the help they need and not be in a literal insurance money sucking prison don’t bring them here. A total joke. EDIT - my mother could not speak to us on the phone without a staff member present.

When I first arrived the nerves where definitely working hard. I wanted to go home. Me staying my full 30 days was the best decision I have made in recent years. The staff was amazing and the therapists showed me things I never thought I needed to work on. Theses past 30 days the staff showed me how to deal with struggles I was faced with in my past and currently. My case manger Kimberly was amazing and therapists Mary Christine and Dee worked wonders with my preparing me for today and the future. Staff Lance kept my spirits and drive up by encouraging me everyday to be better. I really feel the treatment saved me a lot of stress while preparing for my journey home. Again I think everyone from the bottom of my heart for the Love and care they provided.

Thank you Johnson for taking me to the airport and for making the residence more exciting with sports and for giving me tasks that took my mind in a isotopic direction of art that was positively impacting my recovery with Green Bay’s season and Tampa Bay’s Season. Thanks Johnson you will be missed

Do not send your loved ones here. What we were promised at the beginning of treatment was completely different from what actually happened — and it became very clear that their priority is profit, not patient care. We chose Diamond Behavioral Health based on glowing conversations with their admissions team, who painted a picture of a clean, structured, and compassionate program with frequent 1:1 therapy and strong family involvement. None of that turned out to be true. The reality: Communication was inconsistent and often nonexistent unless I pushed for updates. 1:1 therapy sessions were rare. The facility itself was dirty and unkempt — completely different from the polished image presented online. Staff made incredibly inappropriate comments. When my husband struggled to express why he was there, Chris actually said, “Then why are you here?” — completely unacceptable in a mental health setting. His therapist, D’Aira, was rude and dismissive in emails when I respectfully asked for updates. Another therapist, Eric, blamed me for my loved ones issues and made me feel like I was the problem, rather than offering constructive support. The resort pitted us against each other by giving us conflicting information — something that actively damaged trust and made an already difficult situation worse. The discharge process was chaotic and careless. They provided no documentation, no plan for aftercare, no referrals — nothing — until I specifically asked. I wasn’t even told my husbands flight information until the day he was discharged, and I had to figure it out myself. This place misleads families during intake to get people in the door and collect payment, but the level of care is nowhere near what they claim. They exploit vulnerable families who are desperate for help. If you're considering sending someone you love here — don’t. You deserve better. They deserve better.

Diamond was actually such a good experience. My case manager Kim always looked out for me and helped with things I didn’t think anyone would care about, like making phone calls or just sitting with me when I felt overwhelmed. She also had me laughing so hard one day I cried and I honestly can’t remember the last time that happened. It had been so long since I feel real joy like that. And Christine one of the therapists. She wasn’t even my main therapist but she always let me in her office when I needed to talk. When certain things would trigger me and it felt too heavy she was there to listen, and that meant a lot. I’ll never forget how both of them treated me. If you’re reading these reviews, take this as your sign to just do it. I’ve been to a couple other treatment centers and always felt like just a number. At Diamond it’s different. The staff here have their own lives and things going on but they still show up every single day for the clients. If you give it a real shot and put the effort in you’ll leave with a sense of hope you probably haven’t felt in a long time. I know I did.

God Bless & Thank you for this opportunity Diamond Behavorial Health has been nothing but great for me . If you put 100% in you will get 100% out. Pay attention to your groups. Talk to your therapist and case manager advocate for yourself . This facility has definitely helped me in building my foundation . Shout out Kimberly , Eric , Ja’kya , My Og Lance and the rest of the amazing staff for being there for me as a patient treating me with the upmost respect .