Easterseals MORC

They said they're going to close my case, but won't tell me when! Every place does the same thing to me. I have PTSD from losing treatment providers. The meds have caused brain damage and disability. Now I can barely eat or stop panicking. I have extremely severe anxiety already and no support system. No one cares. I shouldn't have gone to my last appointment! I have no self-worth. It has made me want to literally die

Didn't get past the phone call. I was asked a slew of questions. I let the rep know that I wanted to know who I would be scheduled with. Then I was transferred to another rep that explained a long intake process and that a provider would decide what was best, single or group settings. EXCUSE ME!!! I let her know I was not interested in any group settings and wanted to know the providers available. She then proceeded to repeat herself about the provider deciding. I was under the impression that I could call and schedule an appointment. Not sure what this is, but no thank you!!! Pissed I even participated in the initial call!!! What a scam

if you really need help do not come here. they are not capable of managing their patient load and you will fall through the cracks. my life i worked so hard to rebuild has fallen apart under their care. it took over 6 weeks to get prescriptions written due to the negligence and callousness of the admin staff and my doctor. i had been seeing my therapist for 3 months and she didn’t even know she was my case manager. she left on sick leave and my appointments were cancelled without anyone notifying me or trying reschedule me. they undid 4 years of progress in a few months. additionally: i have interacted with all levels of office staff. the office manager was unhelpful although she assured me she would help me, office staff was unhelpful, and my providers certainly dropped the ball. i had to call them and follow up on everything they said they would do every time for weeks at a time. if you do not have the time or energy to advocate for yourself find a more attentive and accommodating practice for your own sake

I work in healthcare an an RN and I was a patient here for a short time and the doctor that I met and assessed me was a very good person....can't remember the name but she made accurate diagnosis that I agreed with. The therapist that I saw for 1-2 session was good as well, can't remember his name either but overall my experience was good!

Very disorganized I find in the medical field when you deal with psychiatric patients the clinicians wind up being a little bit disorganized and may need therapy themselves. Front desk staff could actually make eye contact and speak. But that might be asking too much.

I know there are issues. I had to be diligent to find the right doctor. God led me to Dr. Duren Gutierrez who without a doubt saved my life. He was so kind - and thorough. He's amazing!! Dreams Unlimited was also the best!! I highly recommend it. I'm from the Corporate world, and lost all confidence in myself. Dreams gave me back the courage and confidence I needed to go back to work. I did, and had an amazing career until I retired. Like I said, if you have the wherewithal and patience to keep going until you find the right person, you'll start to heal. God bless y'all - I'll be praying for you!!

Didn't know what to expect for the evaluations. My son is 3, and they just played with him. He had fun. The phone calls I did prior were long, but well planned out and filled with great questions we have had a great experience so far.

My caseworker won't talk to me. I can't get a hold of anyone to fill my medication. I had to make an appointments and didn't get a response because by telehealth app wouldn't work. So I missed2 appointments and still couldn't get a hold of anyone I have to come in physically and I had back surgery so walking is absolute agony, and I don't know why excuses they will make up next time

I have only just started to interact with this Easter Seals in Southfield and I am absolutely mind blown by the difference from the one I was previously going to in Centerline. I was hung up on twice by the receptionist and I haven't even gotten set up with a therapist yet. There is very little communication, and this process has been extremely hard for someone with mental illness like me. I didn't even want to switch over but have to because I moved. Now I'm being told I have to request a transfer from my case manager when I haven't even started treatment with Southfield yet. Not to mention being transfered between the two same numbers getting different answers. I actually can't believe this experience I've had so far. My experience with Easter Seals Centerline was amazing. This place has given me nothing but anxiety.

Excellent place that did great with me and my son