Family Insight

She was very helpful and picked up I wasn't ready to go 2 weeks until next appt.

I absolutely love my therapist. Her impact is wonderful I enjoy her personality and support.

I really appreciate and enjoy time that have talk it's really helpful to me I hope I can continue talking to her she's really good for me because I need to talk to someone because sometimes I feel very alone but when I talk toMrs Johnson I feel awful. Thank y'all for that and be blessed. Anthony Stephenson

I absolutely LOVE my therapist Billing however is a mess. They don’t bill anything even if you have an approved amount ahead of time until insurance comes back with what they cover. (We were not notified of this until there was 2 times I was almost hit with a $500 bill at a time even though I had an auto pay on file.) policy says they have to charge full amount owed once insurance sends it back. They did not notate anything on my file when insurance was taking a long time or update the front desk staff and administration. I was called at one point when 3 months of bills came through all at once and told if I didn’t pay my bill or a payment plan was set up that I couldn’t continue to see my therapist because the front desk only saw the amount owed and didn’t know it all just hit my account. once I was aware of this I decided to take my card off of file and call and make manual payments. Things have been better this way but there definitely needs to be change. I almost left the office because of the billing practices alone. Talking to my therapist and front desk who worked hard to get to the bottom of it I found this new method that works great and I’ve had the best therapist I’ve ever had. We also weren’t notified that my therapist was out of network until 3 visits in

Currently looking for a new therapist. The one they connected me with was more interested in controlling her child than paying attention to me and what I was saying. You could hear her baby In the background and we had to keep stopping so she could catch him. It was pretty unprofessional and didn't make me feel heard. I understand having a small child but if you're working you need to figure something out.

I have a bad experience with this company my son was with them for 3 years and we never go vacation forth all those years this year went vacation and when we come back I saw that they discharged him and they said I have to put him on waiting list for 2 to 3 years I asked to spake with the manager and they said she will call me back but no call I called them many time and the same response the manager will call back and nothing

This is the only therapy that will take your personal information and treat you like a criminal literally.

Terrible Services they should be shut down

I waited about two months for my first appointment, got there 20 mins early to do paperwork was taken to a room then told someone would be in to soon. 40 mins later and no one showed up to the room. Even after that I set another appointment 2 months later. fast forward and with 3 weeks left till my day i'm being called and told the person im supposed to see is leaving and i will be placed on a WAITING LIST. I will be making a report to my insurance company and will be letting them know not to refer future patients here. this place is a joke.