Healthways

Do not go here, they are seriously as dumb as a box of rocks My sister in law and I went there a few months ago with some concerns about my brother getting confused. His caseworker (Mary) totally blew us off, saying she couldn't talk to us, we were wanting any information about my brother's records, we went there to voice our concerns about my brother's behavior. Something horrible happened over the past few days and my brother is currently in the hospital! I will be reporting them to the state tomorrow morning and reporting them to whoever I can. They won't listen to family when we have concerns. My brother is seriously on 15 different medications. They aren't doing talk therapy, just keep giving him pills. And Mary, is just absolutely rude!! You never shut down a family member when they are only trying to voice concerns. I hope they are ready for the state to show up because I promise they are getting reported.

Been going to them for years. Was just told a month ago that they don't accept my insurance and would have to have an authorization sent. They kept claiming they sent one but never heard back. I checked with my insurance provider and they never received any authorization request. We were also told they haven't taken my insurance since 2023, but I checked one again with my insurance provider and they were taking it up until September of 2024. I don't know if they just don't know what number to submit it under or what. It is ridiculous now and they always seem to have someone new at the front desk all the time anymore.

Enter at your own risk!! This place is a walking HIPPA violation and a terrible place to be an employee or patient. Someone needs to report this place to the state immediately!!!

Very unprofessional staff.

Absolutely no help. Talk to a therapist to see if they can advocate for me, didn't want to go to the doc and be get miss under What a joke, the same G tells me that I'm not going to receive any help from this place. someone health ways to explain paperwork. They say they have case managers. What a joke.

What a waste of time worst place ever there’s therapist aren’t even therapist. They have no license or credentials, avoid at all cost.

I go here for therapy and psych for depression and anxiety, so I can't speak for more significant mental illnesses or addiction recovery. In my experience, I haven't had any negative issues with this place and find the staff and secretaries to be very kind. Only *minor* issue I have is the inability to access the website due to a server issue.