Helping Associates, Inc.

So far I am not happy ,I had an intake sppt and one therapist appt and now can,t seem to get another one !and I was referred here by sunlife And need help with my depression and anxiety which are both bad and can,t get no reply or help for a next appointment so far I am not happy ! With the services l am not receiving was really hopeful about this place ! Now I am really starting to get more doubts about this place and feeling myself backing away ! I was not feeling well last week because of my diabetes giving me problems,but this week my Thearpist tells me she wants to do a phone appt as she has a drs appt right at the time she sees me !go on your own time ! Now I am frustrated with her again and I have not been seeing her long !'plus she can't say my name and does not even try !how am I supposed to have respect for.her when she can't use my name.!yeah I want to say to those people that have been to Patel who likes to be called dr Patel and actually isn.t that she really daaoes suck and does like to try you on all different medications that don'.t work and has the nerve to say I don't qualify for help with Aps to stop my electric being not turned off in an emergency I were to medical devices that I need the electric on and have high blood pressure so need ot it on at all times ! I.am.really starting to go off this place ! And my anxiety is not much better.anyway .update on my review for helping associates dated August the 12th 2024 ,Run don't walk from this place as quickly as you can they really suck and have no skills whatsoever to be and call themselves therapists ! Half the time they are not even there ! And when they are they want to talk about themselves! Don't even listen to you and your needs and coping skills do they ever give you! To help manage your problems in the times they are not available which is most the time , I had a bad feeling about this place from the start and I Was right ! Should have not even wasted my time there ! My therapist was the worse and she lied so much to you face she didn't even know how to tell the truth about anything! And I heard so much about her marriage that I didn't want to hear her first name was April and she really hates her husband !like I said the worse therapist yet !

If you are looking to get actual mental health care for you or a loved one, please avoid this facility. I was a client here for a year and a half and my panic attacks got worse and I was unhappy with the lack of progress. So I left to a much more organized practice. During the transition out, I was asked to stay and see both therapists, I eventually got tired of wasting my time for nothing and told them to cancel all my appointments. I tried to leave kindly and just move on with things. I was then confronted and asked if I wanted to stay on and just try things with a different therapist, I agreed and then was contacted again asking if I preferred male or female, I said I don’t care and then the third call I was told that the supervisors spoke and have decided to close my file because they feel I have reached my goals. And I literally laughed and I asked if it was because my, “therapist,” (I put quotes because they hire anyone and they all work under one persons license there) had spoke to the supervisor and didn’t want me to come back because she didn’t want me talking poorly about her lack of help and how upset I was. And this lady who is supposed to be my case worker, who I never met until the end, said no that it had nothing to do with their decision and I said, then where are they getting their info that I have reached my goals? Then she said, well you are seeing a new therapist anyways and you can’t see both, and I was like, that wasn’t a problem for over a month but now it is? She proceeded to tell me she would have the supervisor call me and I said please do. Been radio silence since. Good riddance.

Was referred here from my primary physician and did an intake in January. I was told I needed to wait until April 2nd to see the psychiatrist and was made to do therapy meanwhile. “Therapist” seemed unfit to council me so I opted for the monthly visit. I have not visited this month due to being sick and today I learned they decided to cancel my appt I was waiting 4 months for. Even though I visited in February and contacted them this month, confirming the appointment for next week. When I called Ashley and reminded her of my plan to see the psychiatrist and the fact thats what I was referred and have been waiting for, she was unsympathetic and told me all she is doing is following company policy.

If I could leave 0 stars I would. Even negative stars would be better! My teenage daughter asked to get into counseling. I made her an appointment with this place and we quickly got in for the intake, we’re assigned a therapist fast. Met with the therapist once and was given an appointment for the next session. I took off work to bring my daughter there, because I was told I HAD to be there with her even though she can drive herself there. We waited 20 minutes then some lady came out and said our therapist wasn’t going to make it and she’d called to reschedule. 3 weeks went by without a call so I finally called the case manager and wouldn’t ya know it therapist calls a day later. I reluctantly agreed to another appointment. She was there for that appointment and scheduled the next session. Called me the day before to let me know she wouldn’t be able to keep the appointment, no problem. Never heard from her again. It’s been almost 2 months. I called and asked to change to a different therapist, receptionist said she’d email the director. Never heard a word again. Really sad when you have youth crying out for help and the adults who are supposed to be there to help don’t care one bit!! Garbage establishment

I am not happy with the service I received from this company. When I called to become a new patient, I got to do the 3 hrs. Intake over the phone, that was great and I felt heard only to find out a few weeks later that they didn't write down my phone number correctly so the first few weeks went by and I had to call my assigned therapist twice before she called me back. I received an appointment for the next day. My counselor came in to the bldg after I arrived for my 10' appointment with Billie. As she called my name she saw another client of hers waiting longer than me. She stated they must have gotten their Days mixed up because she was supposed to be there the next day. The next appointment I had with her, she called me 15 minutes before the scheduled appointment to Tell me she couldn't make it but to come in the next day, same time. She didn't show up until after 10 but my appointment was at 9. After that I called and told them I wanted to see someone else. They gave me Jacoda. I had to wait another week but finally met with her. She listened to me for about 35 minutes and then instructed me to leave my husband, run for the hills is how she put it. Never scheduled me for a new appointment. I called and left messages for her but still no call back. How the hell are you going to call yourselves helping associates and think that you are actually helping people. I think I should pull my medical records and see if they are billing without seeing the patient cause how else do they make money, the pharmacutical reps? Feeling sad and unheard