Hidden Treasures ABA Therapy Services

I am beyond frustrated and heartbroken with the way this ABA therapy company has treated our family. The level of inconsistency and lack of professionalism has been unbelievable. First, they suddenly removed our child’s long-time supervisor and without any warning, explanation, or transition plan. We were simply told a new therapist would start “soon”… but weeks turned into months, and still no one ever showed up. It has now been over THREE months with no Behavior Therapist for my child — a child with autism who depends on stability, routine, and support. The communication from this company has been absolutely terrible. Emails go unanswered for days or even weeks. Messages get ignored completely. Promises are made and then broken over and over again. Staff members, including the BCBA, often disappear or “ghost” us without any follow-up. As a parent, this has been emotionally exhausting. We trusted this company with our child’s development, progress, and well-being — and instead we received inconsistency, neglect, and empty promises. I would strongly caution other families: if your child needs reliable, consistent ABA services, look elsewhere. Our experience has been nothing but stress, disappointment, and lost progress for our child. Our kids deserve better.

I’m deeply disappointed with the care provided. This center failed to offer the stability, attention, and emotional safety that children in ABA therapy so desperately need. What should have been a place of support became a source of distress. Parents deserve to know: this is not a safe or supportive environment for children who are already vulnerable.