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About IMA Disability Services

Our Locations

1 location serving families across multiple communities

214 Alexander St
Rochester, NY
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Services & Specialties

Comprehensive ABA therapy services tailored to your needs

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Reviews

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Just had an appointment here for SSDI purposes (Jan. 2), and the psychiatrist who saw me was by far the nicest man I have ever met! Never caught his name but he was professional and clear with the review, which was very helpful for my nerves.

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What is the point of making appointments? They tell you to arrive 10 minutes early just to make you wait over an hour before being seen.. this place is joke!

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Don’t recommend nobody to come here for drug test 😡😡😡

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Terrible staff. I called to book an appointment. They said they don’t take appointments and to walk in. I walked in after that and they said to go to some other location and that they are short staffed. Spoke extremely rudely.

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Been waiting for 2 hours after the initial check-in, will accept everyone else if can’t use the bathroom whenever they want you to. Ladies ignore you when you’re ready. Terrible customer service!

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If I would give this company a less than one star, I would!!! After driving 40 minutes to my appointment, there were no parking spaces available. Then after finally finding one far away in the parking garage, I walked quite a distance (with mobility issues) to their location - stood in line for 15 minutes only to be told that I actually had TWO appointments - one at 11:45 and another at 1:00. This was NEVER told to me by the representative who called me yesterday to schedule the appointment!!! I cannot sit, stand or walk without excruciating pain. There was no way I could withstand two appointments in a row! I had to leave…I’m very disappointed with how this was handled and with how I was treated. Shame on you!!!

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I went for a physical and mental evaluation for a disability claim for social security. When I met with the physical Doctor I was evaluated in 2 minutes. Then I met the psychiatrist,he did not even want to talk about my issues,all he was interested in was my drug issues which were on my intake paper work that he did not even read. Told me to go even when I was trying to open up to him. Total time I spent with him,1 MINUTE. How can a doctor make a judgment in a minute? Both physically and mentally? They are charging the government for 2 hours and only spent a total of 3 minutes with me...

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At a Glance

Locations 1
Insurance 0
Total Reviews 8
Average Rating 1.8/5