Imagine by Northpoint

The communication at the place is poor. Our daughter was there for 3 months and some of the counselors seemed young and more to be her friend rather than focus on her real problems. I don’t recommend this place for your kids. Looks elsewhere

The kids were nice but alot of the people who worked here didn't know how to handle kids with complex issues, they had snacks provided.

I met some really cool people here, staff were nice for the most part except the nurse and one of the counselors Jeannie. Overall decent

I have gone through the Imagine program four times in the span of two years and it was overall a very healing experience. The staff were amazing, even when dealing with their own struggles in life, it felt like they were always there to support me. I would recommend this program to anyone.

Family member gained skills to resist harmful urges, learned refusal skills, and found ways to calm down when upset. Removal from the problem setting into a place to reset, reassess, and reflect was helpful for all family members involved. Helpful advocate with insurance coverage and mitigation of costs. Always a happy pick up after each day. A low demand atmosphere is a gift in teen life. The field trips were definitely a highlight and break to experience enjoyment in an otherwise non-preferred situation for being admitted in the first place. I'd say we are better off almost 1 year later given the expectation that Imagine was there to help, not necessarily solve our problems. That was for us to do as a family.

I went to imagine from January-march 2021 when I was 15 and struggled with sh. My experience was amazing! I met so many cool people and the staff was so kind. I learned so many coping skills, and I learned my passion for journaling which I still use to this day! I would definitely recommend this to anyone who is struggling. And please remember that you not alone and there are so many people available that want to help you get better. 🫶

No stars if I could. Truly the worst thing we ever did was bring our child here. The “therapist” was a 20 something intern that cared more about being friends with our 17 year old than anything else. Completely enabled her behavior, undermined us as parents, encouraged her to leave for a boy when she turned 18. Reading through the papers our daughter brought home from Imagine, it is so clear that they spent no time actually analyzing the cause of behaviors and instead just befriended her. They did the exact opposite of what they said they would, never had a family session, and made the situation we were in with our child 1000 times worse than it was before she went. Erika and Tayla were who our child saw the most and I implore you, DO NOT let your kid see either of those two, don’t even send them to this facility. Absolutely heartbreaking what they did to our child.