Integrative Behavioral Health, LLC

This is not just negligence. This is emotional and ethical malpractice. I found this therapist (Katrin Kutlucina) Psychology Today. She responded to my initial message and told me she would take me on as a client, even offered to start pro bono while I transitioned from Medicaid to private insurance. She claimed she had experience with my diagnosis and made it sound like she actually cared. Spoiler: she didn’t. The first appointment comes. She doesn’t show. No email. No call. Nothing. I text. No reply. I call the office. Someone picks up and says they’ll reach out to her. Nothing. I call again. No answer. No follow-up. But guess what does show up for the next several months? Appointment reminders. Emails. Texts. Notifications for sessions I never had because this therapist never once showed up or contacted me again. Fast forward four months later and I get a call at night from some man claiming to be the office manager (Darrell Jamison). He starts asking questions like I was some sort of suspect, not a patient failed by his staff. Turns out they’re “checking in” because there are multiple cases like mine. Multiple people who were offered help and then ghosted while somehow records are showing they had multiple sessions. He literally read out that I had 7 or more sessions. I have never seen this woman in my life. That is insurance fraud. That is playing with vulnerable people’s mental health for profit. And when I expressed that I was hurt, angry, and violated, the manager minimized my reaction and tried to assure me I had nothing to worry about if I never actually saw her. Are you serious? You don’t just disappear on a client struggling with abandonment issues after promising support. That is textbook retraumatization, not to mention wildly unethical. To anyone considering this practice: run. You are not crazy. You are not overreacting. What happened to me was manipulative, damaging, and possibly criminal. I’ve since demanded written confirmation that no services were rendered and if I find even one claim on my insurance, I’ll be pursuing legal action.

Great people

I was referred to Kamilah through a colleague while going through a very tough time with work imbalances and depression. She was so patient with me. Helped me to control my anxiety. Helped to overcome my depression. Think more positively. She really helped to pull me out of a really dark place. Plus, she’s funny. I drew enjoyed my time meeting with her. Will recommend her 100 times more

I had an exceptional experience with IBH Mental Health Services. From the very first interaction, the team was incredibly professional, attentive, and genuinely caring. They took the time to understand my needs and went above and beyond to ensure I received the support I needed. The guidance and compassion they offered made a tremendous difference in my journey, and I am so grateful for their help. I was so impressed with the level of care I received that I’ve recommended IBH to friends and family. Their service truly made a positive impact on my life, and I couldn’t be more appreciative.

Ms. Smiley and Mr. Jamison’s knowledge and professionalism is top tier! They make time for you in crisis and always keep up with your standing appointment. I have referred them to several of my friends and family and we are all pleased. Of the therapist I’ve experienced they are the best!!!!!