Kidsource Therapy | Benton

Availability with therapists are only until 3 o even though they are open until 5. We were told multiple different things that ended up not being the case. We wasted a month of our time trying to get scheduled because of their poor communication.

My son just finished his last day of therapy today after a year, and I must say we are both going to miss it. He absolutely loved going and they make it such a fun learning experience. Special thanks to his teachers Mrs. A.J and Mrs. Skye!

Edit for the next week: called their scheduling dept and they didn't get my son rescheduled still. So this is one business you just have to be a "karen" with otherwise the schedulers and billing dept will try to run you over and talk over you. Great therapist. Communication with the scheduling office was a bit rough a couple times with a misunderstanding, but thankfully I spoke with the main manager, she was patient, very professional, and helpful and the no call no show error misunderstanding was resolved. I'm thankful for that. My son's therapist, April has helped my son so much! She's very kind and patient with my son, and that's some key qualities in that line of work.

Our therapists were awesome! We have been with KidSource for 5+ years for multiple therapies. We have loved and appreciated each one! However, throughout years of therapy, various doctors and clinics for my family, specialists, etc., I have never been harassed over payment (payments that THEY chose the amount and debited my account weekly) in my life. Of course, I would be happy to pay what I owed, as I always have, but I did not feel comfortable setting up a payment plan for $1700, when I only owed around $300 at the time (this was an admitted issue on the insurance part and was being resolved). The attitude from Chrissa was shocking and the fact that their “billing department” does not understand the difference between an individual and family deductible is concerning. After discharging my daughter from KidSource after all of this, Chrissa sent me a statement (as requested) on May 16th with a due date of May 24th. I’ve never been told I had one week to pay any bill medical. But, the check is in the mail. I say all of that to say, if you do not have Medicaid for your child, be careful with communications regarding payments and billing and have everything in writing.

My son started coming here a little more than a year ago for developmental, occupational, and speech therapy. I was very nervous about leaving him at first, but I quickly realized that he was absolutely safe. The therapists truly care about the kids being safe and happy and it shows! He has made such amazing progress. He has gained so much confidence and independence over the last year. The therapists are so sweet and kind and give us updates every day about what they are working on. We went from not talking at all to being able to say the names of both of his therapist, Meghan (OT) and Sarah (ST)! He is constantly demonstrating new abilities, like putting his socks and shoes on without assistance and doing multistep fine motor and large motor tasks. He has grown in his ability to tolerate frustration and will stay with challenging tasks longer, trying to solve the problem himself before requesting help. The team at KidSource has really been absolutely essential in our journey to help our son thrive and gain confidence in his abilities. Thank you all so much for everything you do!

We have had a great experience with Kidsource in Benton. We are so thankful to all the therapists (Shannon, Aimee, Micah and Erica) and the staff. They have listened to my concerns and assisted me on my son’s learning journey. We have seen a tremendous improvement in his speech. Erica Pruitt is amazing! Patient, loving and professional. We highly recommend this place!

I cannot say enough wonderful things about KidSource! The entire staff has been kind and incredibly helpful through our journey with them! Jennifer Green has been my daughter’s speech therapist for over a year now and she is beyond incredible! She truly gave my sweet girl the skills to find her voice. Every child deserves a voice, and she has been instrumental in my daughter’s journey! I highly recommend!