MaineHealth Behavioral Health Outpatient Services - Lancaster St

Inadequate Dr. Graham

Very sad to continually be disappointed in this place and the people working there.

Never went here , when I called looking for help they told me they don’t offer individual therapy appointments. What I was offered was a two week 9a-2p group therapy session. I live paycheck to paycheck and I can’t take two weeks off from work. So definite no go for this place.

To the people that gave bad reviews ITS UP TO YOU TO DO THE WORK! I HAVE HAD AN INCREDIBLE JOURNEY WITH EVERY MEMBER OF THIS STAFF!!! I STRONGLY RECOMMEND !

One of the few places my healthcare covers, due for new prescription, need new provider (just moved to Maine recently) but their phone line is ALWAYS busy... Been trying for a week now to get an answer. Not sure what's going on with this establishment, but I'm stuck driving myself crazy listening to a busy dial tone...

The providers here are incompetent, ruthless and enjoy playing God with people's mental and physical health. They will take you off controlled substances COLD TURKEY because their goal is to get everyone off them as fast as possible without regard to patient wellbeing or safety. I had to step down from the job I had just started due to the withdrawals and am now disabling sick. My provider told me the risk of me being permanently disabled was a risk he would rather take rather than starting me on a lowest dose of the benzodiazepine I was prescribed for almost 7 years so that I can go back to work, citing "cognitive decline". I'm pretty sure not being able to sleep 2-3 nights a week, having debilitating panic attacks, and having cyclic vomiting episodes to the point I lose 10 pounds in 2 weeks going to cause more cognitive decline dude. It already has. I also made it clear to my provider that I did not want antipsychotics as part of my treatment plan due to severe debilitating side effects, and he offered them to me multiple times. Maine wonders why they still have such a big drug problem. It's because of unsafe practices like these.

Won't answer the phone, won't return phone calls to make an appointment (even IF you can get to voice mail), even though established patient. Tosses any old therapist at anyone, and won't transfer when asked. DO NOT RECOMMEND. If you're looking for help with mental health, they'll make it worse in my opinion. Maine Medical Center says they don't know who runs the place (even though it's THEIR system). The whole system is broken. Stay healthy folks, not a lot of help out there. Edit: I'm noticing MBH responds to these reviews if they're positive. No response if the review is negative. Unfortunately this is the way they deal. Shameful.

I have been a patient for over two years for medication management. Sometimes it is hard to get through on the phone, but I find that to be largely true with most health facilities. I feel very comfortable and heard. The office staff is really nice. My provider is just awesome. The management I feel is handled Quite well, I really don’t have anything negative to say about the providers or treatment. I prefer Maine Behavioural over other Mental health agencies by far. Thanks!