North Spring Behavioral Healthcare

This place did not help my kid. First time here my kid was ganged up on. Second time I told them he wasn’t ready to come home and here we are a week later and he was just transported back.

5 star for the visibility. I was there when I was 11-15 in long term care. I’m permanently physically disabled because of the restraints they used. I learned later that the restraint used is actually a stress position. Which is legally classified as torture. I also learned that a child died in this facility due to such restraints, so I suppose I got off lightly by comparison. They constantly had bedbugs and rats were a common problem. They never took us outside with the exception of walking to the dining hall and yet wondered why we all had depression and vitamin d deficiencies. We got to go outside once a month at most. It was overall a traumatic experience that took years of therapy to get over. Of course when you complain as a child no one listens. I’m 27 now and I will never institutionalize my child long term bc of my experiences here. The risk of abuse and neglect in places such as this is simply too high. If your child is a resident here, prepare for their behavior to be worse than when they entered for a time as they’re likely processing a traumatic and dehumanizing experience.

Helped our child when other places failed to help!

Thank you to Ms. Lawson for a compassionate and respectful admission, and to Dr. Malik for being patient and answering all my questions. I also appreciate the nursing station for responding promptly, especially the staff on duty Sunday, 2/1/2026. I felt safe and supported. Thank you. YESENIA SA

North Spring brings in groups to my business all the time! Super well behaved kids and the staff is wonderful. Ceara is fantastic - we love it when the come in-center!!!!

I came to this place a few years back but I was at the PHP and I always like to reminisce on my amazing therapist I had over there. Coming from no strong support system and nobody to understand my struggles Mrs. Alana serves as a Black ✊🏾 caribbean who has been there, and is a women, and who knows what it’s like to feel misunderstood. She continuously pushes her clients to do better without it being aggressive and demanding and that’s why I love her and that raise is deserved!

Mrs Elizebeth I is a sweet and caring teacher! She helped and verbalized with me and I was upset with a friend!

Elizabeth was my favorite and nicest person there. Best person there in my opinion!