Nystrom & Associates

I really liked my therapist. She helped me a lot. But their billing department is another story. I will not be back until they change their billing. And they must hire it out because no one at nystrom can help me deal with my issue. They are dealing with people with mental illness. It has not helped my anxiety. If anything it's caused more anxiety

Great staff. Only reason for 4 stars rather than five is the portal is not for the faint of heart !

The experience was fine but the after effects of the cortisone just about killed me. My blood glucose would not come down and I was voracious and couldn't eat what my body craved because of the blood glucose.

While the staff who answer the phone and work at the desks are very nice and helpful, and my ADHD assessor was wonderful, I have had two prescribers that have been unhelpful, not great listeners for understanding, and sometimes downright rude. I do not look forward to my appointments. Also, a drug test is required if you need ADHD medication, but the only location within 15 miles of my fulltime job is only open 10a-6pm Tuesdays. It was a very big deal to leave work in time to get here by 5:50. Luckily the ladies at the desk were willing to let me take the test, but I was told that the processor "sometimes leaves early if no one is here". That was enraging. Those who work full-time jobs and may not be able to get here until just before six, so there is no reason this technician should be leaving early from such an important and limited timeframe job. *Especially* if it's going to delay someone getting the medication they need to Keep their fulltime job. I was already very unimpressed with Nystrom and Associates, and this just an appalling lack of regard for what your patients go through. I'm so thankful the ladies at the desks are were kind, polite, and treated me like a human being. Unlike many others with important jobs at Nystrom Apple Valley - who Should be the most patient-centered of all. As a whole, 1 out of 5; Will Not Recommend.

Nystrom has an integrated staff model. Offices are spread out all over the state, but they all work together which allows a quicker pathway for receiving services. Most other offices in one geographic location have waiting lists to be seen which is tough on a patient with emergent mental health issues that exacerbate while left untreated.

I just recently opted in to switch providers to the Apple Valley location primarily to focus on transitioning from Telehealth to in-person visits which is my goal ultimately. Ben Bigalke is my CBT therapist, he’s phenomenal about being mindful of others conditions and makes it feel completely comfortable/acceptable wanting to change up the environment to in office visits. Definitely recommend him/that office for others.

Best providers! Straight forward and very supportive.

Jamie was great with my daughter. So calm and made her feel comfortable and gave her great coping mechanisms to get thru her anxiety! Would highly recommend nystrom and associates.