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1 location serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
Well, we're two for two. Referred by my PCP @ Hoag. Took me forever to get through (the phone transfers immediately to music after making a selection). I spent a long time listening to music and then I was transferred where I spent a lengthy amount of time on the phone with the new client intake person. It sounded like a call center in the background. I made the appointment a good ways out only to have them call to reschedule. Today, I received a text that Ms. Gerges called in and wouldn't be able to see me for this second appointment and I have no idea why. The text said said if I wanted another appt I could call them. This is no way to run a practice and I'm very disappointed to say the least. I won't make another attempt to see anyone at PNS.
This place is a SCAM!!! T. Brett's office assistant is insane and will scream at you, absolutely unprovoked. You'd think psychiatrists would hire mentally stable staff. Provider's are often late to scheduled appts and their staff will block you from seeing provider when it's their fault and charge you for a missed appt fees. They scheduled appts for me without my knowledge so they could bill me missed appt fees without working. Their license should be revoked.
Sloppy and weird professionals. I was called lazy? And when I expressed that I was going through depression and couldn’t keep up with personal hygiene, was laughed at and told to have my kids brush my teeth for me. Such a weird experience, will never be back!
Don't ever schedule an appt here. They're office lady will scream at you and block your phone appt and charge you missed appt fees when you literally called them because you hadn't received a call. This is medical billing fraud fyi.
Cameron is the absolute BEST. I wish all my previous experiences were as amazing!
My son saw Dr. Hanna and it was just horrible. She needs to retire badly. I felt like she wasn't understanding anything I was saying and I was on constant repeat. She didn't even interact with my son. I complained to the front office and they didn't seem to care. Asked for another provider and was told to come back when he's 8. Horrible service!
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