Pediatric Therapy Services

I was so happy to find this office in Gresham since it’s so close to our home. I called the same day to inquire about coverage. The person who answered the phone was able to answer my question but did so in a hurry. They didn’t let me finish my sentence. Even though I got an odd feeling about it I still requested a referral for my daughter as I was asked too. When I was contacted by the office the receptionist seemed to be in a hurry. I was pulling up my insurance information and as I started to provide it she put me on a hold with no warning. It was very short, but warning would have been nice. She gathered my information and said that once I complete the paperwork in the portal (which excluded the patient history form she said would be there) I was to call back to schedule. By this time I was already on the fence about switching her care because of these interactions. The next day before I had a chance to call their office I received a message that I had been reached out to about scheduling and I should call if I still want to make an appointment. I didn’t receive any contact about scheduling. I will at this point not be transitioning my daughters care, this was such an odd process and it seems the person answering the phone has too many other things to do to provide customer service to a new patient’s parent.

Little hidden gem! They are so awesome! My son works with Anna who is so patient and so kind. My pediatrician recommended popular places who had months long wait lists. I found this on my own and was scheduled the same week!

My son has been going to PTS for a few years and has had such a great experience. The therapists are wonderful- so kind and helpful. I highly recommend Pediatric Therapy Services.

We have been bringing our son to PTS in Brandon since 2012, over 13 years now. He was just 2 when we started and he’s now 15. I think that qualifies us to leave a balanced and fair review. Since the first session we have been treated so well by PTS. The therapists for our son have been AMAZING to him, so caring towards our family and have really invested themselves in us. They have been so patient, so gracious, so kind. For many years we had the same therapists for our son’s OT, PT and Speech. Talk about amazing consistency. They loved having me or my wife sit in on the sessions and participate, or stay more hands off as each session allowed. The therapists always make time to talk with us about our son’s progress or see how the family is doing. Our son has older siblings that care about his progress, and we were even able to bring our other children in one at a time to see our son in his sessions and even participate in his therapy, which is amazing. The office and admin team have also been amazing – from all the crazy scheduling and rescheduling requests we’ve made to dealing with insurance and resolving those issues. It is obvious from the top down that excellent customer service and the utmost care for families is paramount, and I would wholeheartedly recommend PTS to any mom or dad seeking the best therapy care for their child.

Been taking my 6yr old son, for both speech and occupational. Both of the ladies he gets have been such a great help. Would definitely recommend this place for anyone looking.

My son has been receiving services here since 2019. We have enjoyed every therapist we have worked with (OT, SLP, and PT). Their therapists love the kiddos they work with and are always ready to give some extra parent support on the side.

They don’t offer support to children with exemptions

Would absolutely recommend! The staff are very kind, caring, helpful & supportive. It is so exciting to see our child use the skills she has learned with Kelly at Pediatric Therapy Services out in the world! We are seeing huge improvements!!

I completed the online inquiry form in March and was contacted promptly by the scheduling coordinator. After I replied with my child’s information I did not receive a call or email back. I do not recommend this facility as they do not look forward to the opportunity to work with you as their email states.