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1 location serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
If you have private insurance don’t go here. There billing is a MESS. They have still not applied $100 worth of payments made through their online system even though Jennifer in billing has confirmed multiple times that she in fact sees the payment and is working on the issue. It’s been well over a month and Jennifer in billing still hasn’t fixed the issue nor will she return phone calls. My nonverbal autistic son has had to miss several sessions due to this issue and we are now in the process of looking for a new speech and OP therapist because we feel we simply can not trust this business.
Total Rehab work is the best at getting you back to good condition 👌
A wonderful therapeutic environment. My son loves going to Rehab Works.
Sarah the physical therapist was very thorough with Natalie. Great communication and explanation of treatment plan... to get her back on tract!
After a very traumatic fracture of femur with an external fixator for 5 months, non weigh bearing and 6 surgeries within 5 months. I started in a wheelchair and now walking with a cane. I was very untrusting of anyone. PTSD from the injury. Then I was assigned to Merri-Ann. She was/is amazing. First visit with her, we talked. She said you don’t know me and I want to earn your trust. The staff is amazing. Merri-Ann has helped me so much. The encouragement and motivation to keep going. Been doing pt for 6 months and I don’t want to stop. They have become a security blanket.. 😂. If only everyone was as supportive as them.
The staff is POORLY trained, starting with the receptionists who never answer the phones and if you leave a voicemail your calls are never returned. The Occupational Therapist Anne McDill was just so unprofessional, she went out on maternal leave and left a substitute in her place that she left to do her dirty work so to speak. And the Physical Therapist Kelly Shaw was no better, their work practices need to be thoroughly investigated. I feel as though my daughter did not get the TREATMENT rehab that she needed. I would not recommend this facility to anyone .
Love RehabWorks! I’ve worked with two different therapists, Abby & Jeff, and they are both great! Everyone is so kind. Good use of time. Flexible hours. They’re very knowledgeable & willing to go above and beyond. Highly recommend the Auburn location!!
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