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1 location serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
I would not recommend this place to anybody is awful all the way from October 2025 I asked for transfers out all her records to nearby to another Pediatrician near where I live now. They took for ever they made excuses and excuses. Is already January 2026 I had to print all documents myself close to 100 pages of all my Baby’s records I went in person to the new Doctor dropped everything myself. Mind you she is passed her physical her 2 year old visit. I asked for them to see them “ The Advanced Pedestrian “ they wouldn’t even take a look at her. Because she’s started her transfer.
At first everything was fine, then it was not the same. Well, from my experience I can say that when I called to get my baby's check-up history they did not give it to me, I had to keep calling and calling and I even went to the clinic to please help with those paperwork that I needed to change clinics for my baby and every time I went they did not give me a solution, much less the paperwork that I needed... that is the only thing there, the children's medical staff, everything was fine.
My daughters love their doctor and the services is always great and the staff are very friendly my daughters (5yrs and 3yrs)
Have been here for years with 3 children. Today I called to get my son seen for an incident at daycare where he has a bad knot on his forehead. I called to get him seen. To which the receptionist replied they had two openings for urgent care left first come first served. I explained that I just want him looked at real quick. That he might not make it to doctor office before 2 spots left for urgent care are taken. The receptionist basically told me to just go to ER. I am very unhappy with this response. As my child's doctor I feel they could have seen him.
Love this place, the service is great.
Medical services were adequate but dealing with office admin is a nightmare. They never fulfilled requests to transfer my child's medical records (even though I submitted all forms through their portal and followed up on the phone multiple times), and we continue to receive bills for services which were never provided (e.g. a dental exam).
I have experienced the same issues as many of the reviewers with the billing department and office management in the Norwalk office. So disappointed they have this ridiculous policy if you missed 3 appointments which I DID NOT but ok, they very strict, THEN when I ask for my kids records they don’t respect your time and money but they expect you respect their rules. I had to wait 2 MONTHS to get my kids records to move them to another practice. Manager never respond call o resolve the Issue.
Long story.....A receptionist in Norwalk told me I was covered for a wellness visit for my daughter back in October so we made the appointment for her. A month later my daughter gets charged for a $200+ bill for maxed out visits. I've been contacting about this bill ever since this happened and nobody can help me, I've contacted the office manager Joanna twice and she's never called me back. The billing department barely return's phone calls, BUT when you do hear back from the head manager of the billing department saying that unfortunately its not covered and its what the policy says and that there is nothing they can do on "our end." SO its my fault that my daughter wasn't covered for this service. So I think before saying to the patients parents that they need to be seen for a wellness appointment that they should make sure the patients are covered before making the appointments. SO THANK YOU SO MUCH FOR THIS AMAZING BILL!!!!
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