The Speech Tree

I came for feeding therapy for my 9 month old son. We were told our insurance was accepted and it would be covered, all we had to do was pay the copay, understandable. After the first session, I get a letter from insurance stating that they need more information from the therapist/office side in order to bill it correctly, I show it to the front desk and they say that happens all the time and there is no need to worry. We only do a couple of weeks of therapy and decide my son no longer needs it. 4 months later, I get calls from management, telling me I have a balance. I tell them that my insurance is covering it and it’s an issue on the therapist/office end, that they should resolve it. The lady said “she doesn’t have time to keep calling them back and forth and that I need to pay out of pocket” why would I pay out of pocket for something they said my insurance was going to cover. I called my insurance multiple times and they said they were billing it wrong and need additional information. I woke up with an unauthorized transaction on my card from them. They are so quick to take in new patients and continue their therapies without billing correctly. Because I brought it to their attention right after the first session, and all they had to say was “you should be fine”. But they’re not the ones getting money taking out their accounts without being notified.

We've been going to The Speech Tree for almost six years, and every therapist we've worked with has been fantastic! For the past few years, my boys have been with Kim, and she is absolutely incredible. She is warm, engaging, funny, and makes every session fun. My younger son doesn't even realize he's working- he thinks he's just playing games, which makes him excited to go every time. We are so grateful for the support and care we've received here, and have referred many people. I highly recommend The Speech Tree to anyone looking for exceptional speech therapy!

My son has been going to The Speech Tree for almost 2 years. He started with Nicole, and now has been with Alexis since the fall since Nicole is on maternity leave. My son is thriving and Alexis is so wonderful with him. he looks forward to going here 2x a week. They are like family!

We love The Speech Tree! Harla the owner has been such a supportive owner who has always made sure our ABA therapist is the best fit for our son. We have been receiving ABA through Speech Tree for almost 3 years and have had the pleasure of having the most amazing therapists and BCBA’s in our home working with our son. Currently our BCBA’s Samantha and Stephanie are setting goals that are the most applicable to our sons daily needs and are super targeted. Our wonderful RBT , Ashley goes above and beyond to implement his goals and keep him on track. The way they all three work together with such respect for one another as professionals, our son and our family has attributed to his growth. We have had three RBTs that were in the process of attaining their BCBA title which shows how The Speech Tree really finds the best of the best in therapists who are in the field for their career, not just anyone off the street! The programs they put on for the community such as sensory friendly holiday photos with Santa & trunk or treating have been wonderful experiences for our family to make memories at.

Can not say enough good about The Speech Tree! My daughter received speech therapy while in EI and continued on for over 3 years, she could not say her name or form sounds/ sentences- Christine her therapist worked her magic and by the time my daughter started Kindergarten this year she was communicating above average for her peers! My youngest is starting in a few weeks and I am so hopeful of the progress she will make too. Everyone including the office/ front desk are professional and helpful. So grateful for this practice!

We recently switched to The Speech Tree for my 2 1/2 year old. The team is always friendly and helpful. My daughter LOVES going to speech and “playing” with all the fun toys. Thank you to Harla and staff for making the sessions easy and fun!