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Veridian Behavioral Health East has not yet added a description. Call ahead to ask about ages served, BCBA staffing, and current availability.
1 location serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
Krystal or Crystal, however you spell it, is a receptionist here and she is SO rude!! Everytime I come she always as an attitude with me. Straight face and a bothered tone Everytime I come for an appointment. I wanted to mention, I am Mexican, and everytime a white person comes up to Krystal, she's nice to them. She might be racist. Last time I came I had a new insurance company, so I handed her the card. She snatched it from me, and threw it back at me. Horrible service.
The receptionists are so rude! They cut you off mid sentence. I've been having trouble with my memory and saying words. They get irritated with me and just treat you like you don't matter. It's a mental health facility! Treating someone with depression like that could really hurt them or be dangerous. They also hang up on you before you can say anything. So many times I've had to call back because they hung up when I wasn't done. The only reason I gave three starts is the med provider Caryn Huslig is really great. Those receptionists need some different training.
I’ve dealt with this staff on more than one occasion. Most recent was today for a referral for Spravato. Not only was Leslie extremely rude about telling me you HAVE to be a patient there - okay Leslie I got it. Am I even allowed to speak or ask a question? Oh right. Veridian. I forgot who I was speaking with. Before I could even say “I will let my provider know, thank you.” She hung up on me mid sentence. And it’s not the first time she has when I’ve had to talk to them. I’ve also had a couple of them for therapists and med providers. 0/10. Do NOT recommend. Never. Ever. If you truly want to get better, Veridian is NOT it! You’ll have better luck at private practice and even CKMHC.
The staff and Doctors were very helpful and friendly.
If I could rate it less than one star I would. I was forced into getting an appointment. Given no information. Finally given the wrong location. Can't walk so this is all twice the pain it needed to be. Then when I finally got to my appointment that I never wanted, they immediately demanded almost two hundred dollars. Why was I not told u needed this? Because its apparently staffed by incompetent baboons. If you have literally any other choice, don't even try dealing with these people. Its not worth it.
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