Victoria Transcultural Clinical Center

Not professional at all

I definitely have to share our experience, for us having our son receive this type of therapy has been incredible, the progress he has made has been quite a bit, it has been noticed at school and by his family... we have been here for approximately a year and a half, we have a child who is improving a lot today in his speech, in the way he socializes, we have had two extraordinary therapists, very professional as well as the supervisor, always aware of our child's needs at all times, in the office they have always treated us very kindly, they support us with transportation when we need to go to the clinic (because the service is at home), for the therapies to work we need consistency and for us all to work as a team... ✨✨✨

Not recommended, really, what a disappointment. They are very irresponsible and they like you to do exactly what they want. Whatever you want and ask for, they don't care. What they do is cut off your service because you don't agree with them. I wasn't with them for very long and in that short time they were irresponsible, to the point of being able to, both the therapist and the supervisor. Really, please, there are better options than this one. CORRE

VTCC is a great company, they are so welcoming and loving and really care for their clients and employees !!

Staff are wonderful and friendly, training is through and helpful to the job context :)

When I realized my nephew needed help I was really afraid we couldn’t afford it. Other places we’ve looked into charge so much. The owners of VTCC really understand how necessary it is for lower income families to have access to services just like everyone else and they work with insurance and stuff to make sure they can help EVERYONE. We’re really thankful.

It was a shock to me that they had immediate opening when I called but was happy to start my son somewhere. I took my son off school and took a day off. The location was a bit difficult to find. One minute after my scheduled appointment I got a call luckily I was at the door. I walked in and the office girl took me and my son to a room to meet the assessor . … well she was at the comfort of her home with her family in the background. My son doesn’t sit still and she started asking about my ID nb etc… it was awkward and uncomfortable and my son started taking off. When I expressed my concern to office manager and that I wasn’t told she won’t be onsite. He told me for HIPAA purposes I was supposed to come to the office ??? Wait and the provider collecting my information with God knows where and who is listening !!’ I thought it should be the other way around when telehealth. I couldn’t contain my son in a room and the manager said well kids normally sit down . Excuse have you seen all the kids on the spectrum. I left with no services. If they can’t communicate correctly and care for patients how are they going to prove services, terrible company

I sign up my son here first time in June never got a call back went there in person they said they lost the file and I had to fill up the paperwork again. Michelle is very nice but there processing time takes for ever. And they dont keep you updated you have to keep following up on them . If your son need early intervention . Here they offer intervention NOT EARLY they take well over 6 month . Go somewhere else if you need to help you kid. Research them. this transcultural is bad very bad

Wonderful company indeed serving a peculiar population of clients within the Northern Virginia area. Had the opportunity to meet the owner on several occasions, truly a zealot with a deep purpose to serve. The office is a warm environment where customer service is priority!