Victoria Transcultural Clinical Center

When I realized my nephew needed help I was really afraid we couldn’t afford it. Other places we’ve looked into charge so much. The owners of VTCC really understand how necessary it is for lower income families to have access to services just like everyone else and they work with insurance and stuff to make sure they can help EVERYONE. We’re really thankful.

It was a shock to me that they had immediate opening when I called but was happy to start my son somewhere. I took my son off school and took a day off. The location was a bit difficult to find. One minute after my scheduled appointment I got a call luckily I was at the door. I walked in and the office girl took me and my son to a room to meet the assessor . … well she was at the comfort of her home with her family in the background. My son doesn’t sit still and she started asking about my ID nb etc… it was awkward and uncomfortable and my son started taking off. When I expressed my concern to office manager and that I wasn’t told she won’t be onsite. He told me for HIPAA purposes I was supposed to come to the office ??? Wait and the provider collecting my information with God knows where and who is listening !!’ I thought it should be the other way around when telehealth. I couldn’t contain my son in a room and the manager said well kids normally sit down . Excuse have you seen all the kids on the spectrum. I left with no services. If they can’t communicate correctly and care for patients how are they going to prove services, terrible company

I sign up my son here first time in June never got a call back went there in person they said they lost the file and I had to fill up the paperwork again. Michelle is very nice but there processing time takes for ever. And they dont keep you updated you have to keep following up on them . If your son need early intervention . Here they offer intervention NOT EARLY they take well over 6 month . Go somewhere else if you need to help you kid. Research them. this transcultural is bad very bad

Wonderful company indeed serving a peculiar population of clients within the Northern Virginia area. Had the opportunity to meet the owner on several occasions, truly a zealot with a deep purpose to serve. The office is a warm environment where customer service is priority!

VTCC is an incredible company. The owners are passionate and caring about the community and providing excellent services to all of the clients. I have witnessed firsthand the caring and compassion that everyone in this company possesses. They sincerely care about the population they service and about their employees. They are well known around the Northern Virginia area and I hear various people speaking about this company and how they have helped them in so many aspects. Their contributions to this community are amazing, five stars!