If your family has Anthem Blue Cross Blue Shield insurance and you have a child with autism, you may be wondering whether your plan covers Applied Behavior Analysis (ABA) therapy. The short answer is yes: Anthem covers ABA therapy as a medically necessary treatment for Autism Spectrum Disorder (ASD) in all states where it operates. But coverage comes with requirements, and knowing what to expect before you start the authorization process can save your family weeks of delays.
What Is Anthem Blue Cross Blue Shield?
Anthem (now the parent brand of Elevance Health) is the largest for-profit licensee of the Blue Cross Blue Shield Association in the United States. Anthem Blue Cross Blue Shield operates fully insured commercial health plans in 14 states:
- California (branded as Anthem Blue Cross)
- Colorado
- Connecticut
- Georgia
- Indiana
- Kentucky
- Maine
- Missouri (excluding 30 counties in the Kansas City area)
- Nevada
- New Hampshire
- New York (17 southeastern counties)
- Ohio
- Virginia (excluding the Northern Virginia suburbs of Washington, D.C.)
- Wisconsin
In states like California and New York, you may see the name "Anthem Blue Cross" or "Empire BlueCross" on your insurance card rather than "Blue Cross Blue Shield" -- but these are all Anthem plans. If you live in another state and have a Blue Cross plan, it is likely through a different, independent BCBS licensee rather than Anthem.
Elevance Health also administers Medicaid managed care plans in many states through subsidiaries including Amerigroup and WellPoint. These are separate from Anthem commercial BCBS plans and have different rules for ABA coverage.
Does Anthem Cover ABA Therapy?
Yes. Anthem Blue Cross Blue Shield covers ABA therapy for members diagnosed with Autism Spectrum Disorder when the therapy is medically necessary. This applies to commercially insured plans in all 14 states where Anthem holds a BCBS license.
Most states require insurers to cover the treatment of autism, and those mandates apply to fully insured commercial health plans. Because Anthem commercial BCBS plans are fully insured, they have to follow the autism mandate in the state where the policy is issued. What that mandate actually requires, and whether it carries age limits, visit limits or dollar caps, is set state by state, so check your own state's law rather than assuming a national rule.
However, there is an important exception: self-funded employer plans. If your employer self-funds its health insurance and uses Anthem only to administer claims, your plan may be governed by federal ERISA law rather than your state autism mandate. Self-funded plans often voluntarily cover ABA, but they are not legally required to do so. If you are unsure whether your plan is fully insured or self-funded, call the member services number on your insurance card and ask directly.
What Does Anthem Cover for ABA Therapy?
When ABA is authorized, Anthem typically covers the following services:
- BCBA-supervised ABA sessions (CPT codes 97153, 97154, 97155, 97156, 97157, 97158)
- Adaptive behavior assessments to develop the initial treatment plan (CPT 97151, 97152)
- Parent and caregiver training sessions with the BCBA (CPT 97156, 97157)
- RBT-delivered direct therapy sessions supervised by a BCBA
Coverage can range from focused ABA, which targets a small set of specific skills or behaviors, to comprehensive ABA, which works across several developmental areas at once. The number of hours comes from your child's treatment plan and the plan's medical necessity review, not from a fixed schedule you can look up in advance. Ask Anthem in writing what your authorization covers and when it expires.
Speech therapy, occupational therapy, and physical therapy for autism are also covered as separate benefits under most Anthem plans.
Prior Authorization: What You Need Before Therapy Begins
Anthem requires prior authorization before ABA therapy can begin. Starting therapy without authorization means Anthem can deny the claim and leave your family responsible for the cost. Here is what the authorization process typically looks like:
- Get a formal ASD diagnosis. Anthem requires a diagnosis from a licensed healthcare professional: a pediatrician, psychologist, developmental pediatrician, or psychiatrist. A diagnosis from a school or educational team is not sufficient for insurance purposes.
- Find an in-network BCBA or ABA provider. Anthem will only cover services from providers in its network. You can search Anthem provider directory at anthem.com or call member services. Be aware that not all ABA providers accept Anthem, so check before scheduling.
- Complete an initial assessment. Before authorizing ongoing therapy, Anthem requires an intake evaluation by a BCBA, who assesses your child's current skills and needs. The BCBA conducting the assessment must be in-network.
- Submit the treatment plan. Your BCBA will develop an individualized treatment plan with specific goals and recommended therapy hours. This plan must be submitted to Anthem for review.
- Wait for approval. Turnaround times differ by plan and by state, and urgent requests are handled faster than standard ones. Ask Anthem for the decision deadline that applies to your request, and do not begin therapy until you have written confirmation of approval.
Anthem may request additional documentation, including medical records, previous evaluations, or progress notes from prior therapy. Working with an ABA provider who has experience with Anthem authorizations can significantly reduce delays.
What If Anthem Denies Your ABA Therapy Request?
Anthem can deny an ABA prior authorization if it determines the therapy is not medically necessary, the provider is out of network, or required documentation is incomplete. If this happens, you have the right to appeal.
Steps to take after a denial:
- Request the denial letter in writing. The letter must explain the specific reason for denial and your appeal rights.
- File an internal appeal. You have the right to request that Anthem medical team review the decision. Have your child BCBA or physician write a letter of medical necessity supporting the therapy.
- Request an independent external review. If Anthem upholds its denial after your internal appeal, you can request a review by an independent organization that is not part of Anthem, and the insurer is required by law to accept that reviewer's decision. Under the federal rules you generally have four months from the final denial notice to file, standard reviews are decided within 45 days, and expedited reviews within 72 hours.
- Contact your state insurance commissioner. If you believe Anthem is violating your state autism insurance mandate, file a complaint with your state insurance department.
- Invoke mental health parity. Under the federal Mental Health Parity and Addiction Equity Act (MHPAEA), insurers cannot apply more restrictive limitations to behavioral health benefits than to comparable medical or surgical benefits. If Anthem is denying ABA for reasons it would not apply to physical therapy or other comparable services, this may be a parity violation worth raising in your appeal.
Anthem Medicaid Plans and ABA Coverage
In many states, Anthem operates Medicaid managed care plans under subsidiary names such as Amerigroup, WellPoint, or CareMore. If your child is on Medicaid through one of these Anthem subsidiaries, ABA coverage works differently from commercial insurance:
- Medicaid EPSDT mandate requires all states to cover medically necessary services for children under 21, including ABA therapy, regardless of state-level insurance mandates or plan-level restrictions.
- Hour limits and age restrictions that apply to commercial plans often do not apply to Medicaid-covered children under EPSDT.
- Authorization is still required, but the standard is medical necessity under EPSDT rather than plan-specific criteria.
If your child receives Medicaid through an Anthem subsidiary, call the member services number on the back of the Medicaid card, not the regular Anthem commercial number, to ask about ABA coverage and authorization.
Tips for Navigating Anthem ABA Coverage
- Verify your specific plan before you start. Call Anthem and confirm whether ABA is covered under your plan, whether the provider you want is in-network, and what the prior authorization process requires. Get reference numbers for every call.
- Document everything. Keep copies of all authorization requests, approval letters, denial notices, and appeal submissions. Dates and reference numbers matter if a dispute arises.
- Ask your provider to handle authorization. Many established ABA providers will manage the Anthem prior authorization process on your behalf. Ask during your intake call whether they handle this.
- Understand continuing authorization. ABA authorizations run for a set period and then have to be renewed. Ask for your authorization end date, and make sure your provider submits progress data and the renewal request before it expires so you do not end up with a gap in coverage.
- Know your out-of-pocket costs. Even with ABA coverage, you may owe a copay, coinsurance, or deductible on each session. Ask Anthem for an estimate of your cost-sharing before therapy begins.
Finding an ABA Provider That Accepts Anthem
The biggest practical challenge many families face is finding an in-network ABA provider with availability. Anthem has a large network, but not all ABA providers in your area may be participating, and waitlists at in-network clinics can be long.
Use the ABA Navigator provider directory to search for ABA therapy providers in your area and filter by the insurance they accept. You can also contact your Anthem member services line and request a list of in-network ABA providers in your zip code. If you are at the very start of this process, our step-by-step guide to getting ABA therapy walks through diagnosis, referral and authorization in order, and our guide to Blue Cross Blue Shield ABA coverage covers the other BCBS licensees.
If no in-network provider has availability within a reasonable distance, you may be able to request an out-of-network exception based on a lack of network adequacy. Anthem is required to maintain adequate network coverage, and if it cannot provide an in-network ABA provider, it may be required to authorize out-of-network care at in-network rates. Ask your state insurance commissioner office for guidance if Anthem refuses.
The Bottom Line
Anthem Blue Cross Blue Shield covers ABA therapy for members diagnosed with autism in all 14 states where it operates. The process requires a formal diagnosis, an in-network provider, and prior authorization before therapy begins. If Anthem denies your request, you have clear legal rights to appeal, including the right to invoke mental health parity and request an external independent review.
The best way to navigate the system is to work with an experienced ABA provider who knows how to handle Anthem authorizations, and to verify your specific plan before starting any services.
Looking for an ABA provider that accepts Anthem? Use the ABA Navigator directory to search by location and filter by insurance. Find Anthem-accepting ABA clinics and in-home providers near you.
Important Note
This article is for informational purposes only and is not legal, medical or insurance advice. Coverage rules, rates and deadlines change and vary by plan and by state. Confirm the details that apply to your family with your health plan, your state Medicaid agency, or a qualified professional before acting on them.
Sources
- Elevance Health, Our Companies (Anthem Blue Cross and Blue Shield plans are offered in 14 states)
- Anthem, corporate footer listing the states Anthem Insurance Companies, Inc. serves
- National Conference of State Legislatures, Autism and Insurance Coverage State Laws
- HealthCare.gov, Appealing a Health Plan Decision: External Review
- CMS, The Mental Health Parity and Addiction Equity Act (MHPAEA)
- Medicaid.gov, Early and Periodic Screening, Diagnostic and Treatment