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22 locations serving families across multiple communities
Comprehensive ABA therapy services tailored to your needs
We are beyond thankful for the staff at the center. My son looks forward to going to the center everyday and the staff is fully committed to transparency and parent collaboration. The ambiance is one of growth, openness and resilience. I fully support and recommend this center if you are looking for sincere help and guidance.
I can't speak to the Therapy itself. I was really looking forward to trying to work with this company. My son has autism and a family friends son has services through this company. I've also heard of them myself as well. I've been looking for ABA services in this area for a while. I left a message did get a call back with all of these intake questions about a week after I left a voicemail. The lady took all my info and then told me that they had some availability in my area during the time slot that my son needs but would depend on how much time I can allot if they are willing to take the case. I admit we could do just about 10 stretching it and most of these companies like minimum 10 to take a case so we were right at the minimum.. About a week later, I got an email declining his services with no reason in the email given. When I called to find out why the operator told me that it's because they don't have the time slot available that my son needs. I let him know that I was told that they did have that time slot available in my area already and that I was hoping to speak to someone on the clinical team to better understand. He gave me the clinical director's name Brea Waterbury.. I called twice and left two messages. I've also left a message at the front desk and sent an email back in response requesting clarification on the day that I received the email. I haven't heard back from anyone. I just think it's a little unprofessional to decline the service without better specifying and then when more clarification is requested, it seems like I'm being given some sort of fake reason since I was told that that time in this area is available.. it's likely that they declined because they want someone who has more availability so they'll get paid more. Unfortunately that's very typical in this field. And while yes, it may be more helpful for a child to have 15 hours after a full day of school to better help him master certain skills, 10 hours is still enough to make a difference without completely taking over my child's life. So in automatically declining and giving the fake excuse that it was for not having availability in the area, which I know isn't true, let's be honest it's the billable and staff hours that are really making you decline. it's hard enough to be searching for services for your child with special needs. I've called probably 20 places and have heard back from maybe three or four and then out of those three or four people do stuff like this. Makes any resource extremely difficult to find. On top of that it’s very hard to get a hold of anyone at this company..
I am not sure about the bad reviews from other parents but my experience with AST was awesome!! My son truly flourished and I truly believe it is from the amazing staff. When he started he wasn’t potty trained nor was his social skills any good. After only a few months I noticed his confidence sky rocket. He became more vocal and started speaking in complete sentences. He has started using the potty on his own and staying dry throughout the night. He learned to play with other kids and he started expressing true concerns for his siblings and his playmates feelings. If anyone is sad he will now give hugs and kisses to make them feel better. The staff is amazing. Miss Jojo is always kind and friendly. Miss Raydiah is so sweet and very easy to talk to. If I had any concerns or questions she always tried her best to get me the answers I needed. She treated my son with so much love and care and I truly appreciate her for making me feel less anxious. His techs were Miss Anya and Miss Aaliyah. They are amazing! Whenever he saw either of them his whole face would light up. He couldn’t wait to get to clinic to see them all. These 3 ladies are so special and I pray that other kiddos who attend AST get to experience the love that my son did. I wish I could them 100 stars!
Beyond great experience with ast my daughter hit so many milestones here and will forever be grateful for halee Sarah and Veronica and just the whole team at ast academy today was my daughters last day and it was so bittersweet they truly have made such a huge impact on my daughter’s development and am blessed to have been able to have my daughter experience such amazing autism services me and Milani are extremely blessed to have came across such awesome people who truly care about are kiddos ! ❤️🙏🥺and btw halee was truly amazing Milani will never forget how awesome of a teacher she was 🙏
Staff is amazing. Thank you for everthing!!!
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