Blue Gems ABA

We love Daniel and our RBT Kierra is AMAZING! She’s done incredible work with our little guy and we just love her☺️

Blue Gems ABA does a great way of fostering an environment where RBT’s are properly compensated, BCBA’s are properly compensated, and the clients needs are met in the comfort of their own homes.

Blue Gems ABA expertly supports both therapists and clients, creating an ideal environment for success.

Blue Gems is truly the greatest ABA company out there. The staff is incredibly positive and friendly. Kyra and Alisha, are two of the best BCBA’s, I’ve ever come into contact with, they advocate for their RBTs and clients. Gabby and Mary are BOTH incredible coordinators. Trinity is a great go-between for RBTS and management. Upper management Israel and Lea are is engaged, approachable, and incredibly pleasant. David, the CEO, is the kindest person I’ve ever come across, and he owns the company.

Called to make an appt and was told this Baltimore location is an Admin office and that they only had a location in Colombia or do house visits.

Finding a more suitable place for your child is essential. I initiated this process at the end of July, and two weeks after submitting the required documents, I reached out for an update. Sara informed me that the insurance process could take several weeks. A month later, I followed up again, and during that conversation, something felt amiss. Sara mentioned she needed to consult her supervisor and would get back to me. When I inquired about the status of the insurance, she assured me it was in good standing. However, a few hours later, I received a text stating that my child's information had been submitted to insurance and that it could take up to two weeks for a response. There was no phone call to explain or apologize for the lack of communication. When I called the office to express my concerns, Sara, who seems to be the only receptionist, showed no sympathy. I reluctantly decided to wait for the insurance process to unfold. A week later, I checked in again, and once more, Sara promised to follow up. The next day, I received another text confirming that the insurance had been approved, but it could take up to two weeks to hear from a provider. As of September 29, two months after I began this process, I still have not received any updates from Sara. It is perplexing how this establishment has received positive reviews, especially since I was referred here by the pediatric office where I work. I am relieved to report that we will no longer be referring patients to this unprofessional and frustrating facility.

We have been with Blue Gems for about 6 months now. Gabby has listened to request to switch us from a virtual bcba to an in person bcba. Once we started with Amelia we have seen huge progress with our son. It is night and day with his communication and behaviors. Bcba Amelia has been a blessing to our family. We are currently going through a change with Rbt but our experience with our first was amazing and she is so loved by our entire family. We just had a new Rbt shift this week due to our other Rbt having to leave for family but we are optimistic about our new Rbt and feel with Amelia being our bcba everything will continue to be great. We highly reccomend Blue Gems to those that have the opportunity to do in home vs in center. They also went above and beyond to get approved to be in network for our insurance even though they were out of network. We spoke to 5 other Aba companies prior to Blue Gems.

My experience has not been so great. I was trying to stay with the company and give them chance after chance but things did not work out so well. I have had 4 therapists and 3 lead RBT. The first one talked to my son like he was slow (I'm sure she use to working with kids who do not talk at all), the second fell asleep on my couch, the third quit after she got the lead RBT to sign her papers. The fourth one has been pretty good for the most part. My son started to get frustrated with the new people. He started to stomp around and being as though I live on the third floor. I got one complaint from my neighbor and the leasing office threatened to put us out (never had any other problems out of him btw). For a while, his sessions were moved to two separate libraries and condensed to one. (Yes, I understand it's in home therapy). In the library, it's pretty quiet, empty and it's been working on his social skills. This week he started school so we would not be able to keep the same time slot or therapist. Blue Gems have called and said this will not be a good fit because we cannot be in the home. I cannot believe it ended like this. I have been more than accommodating. I even adjusted my schedule and times I allowed because it was becoming hard to replace the therapist. We have been in the library for a long time now, not sure why they are just saying something and ended abruptly. I was also told that other therapists have had their sessions in the library. Thank you.

We’ve had a wonderful experience with Blue Gems for in-home ABA therapy. The progress our child has made has been truly life-changing—not just for him, but for our whole family. He’s now potty trained, dressing himself, and we even enjoyed a fireworks show together this 4th of July, something we never thought possible before. Everyone around us has noticed the difference. The team at Blue Gems is caring, professional, and genuinely invested in his success. We can’t recommend them enough!