Caringhandsws

Amanda is the daughter and niece of the owners. She is rude and doesn't know a leak about processing insurance claims. My child had two insurances commercial and Medicaid. Amanda tried to keep a 100 dollars of my money. Good thing I work with insurance and processing. If I didn't I wouldn't have known what was going on. She was upset about this and advised me if I was late moving forward it would be a 20 dollar fee. In NC you can't charge Medicaid clients late fees. Her aunt came into my daughters session and agured with me in front of my child who was only 3 at the time and basically told me to get out. Staff is horrible. Therapist was so great!!!

Do not even try to go here if you have two insurances. The insurance lady will become rude & upset about having to get authorizations for care. She will then ignore your child's referral and never get anything done to start care. The provider is warm and welcoming but the office staff is not helpful at all.

I took my son here and they told me that I was a "distraction ". So I stayed in the waiting room during my son's treatment. Come to find out, they wanted me out of the room so they could yell at him and I couldn't stop them. He's 22 now and much better off for leaving this practice.

Our son (3) had an almost one year bout with Cyclical Vomiting Syndrome leaving him scared to eat and causing an aversion to most foods. Once his esophagus was repaired and the vomiting ceased, we noticed he weighed less than he had at 18 months, we tried everything we could think of getting him to eat. We tried shakes, juices, purees, crunchy, salty, sweet. We tried bribes, and even tried to be tough. Nothing worked. Our pediatrician recommended Caring Hands OT. After our first visit/evaluation we quickly discovered that he had some sensory difficulties making it super obvious why none of the traditional methods worked. Ms. Marilee has been a life saver for us. Six months ago, this boy tried to exist on cheese and water. Today, while he is still not on the charts for his weight for age or height, he is gaining and he has a very expanded palette. This is not to say we didn't experience regression, or challenges, but we are overwhelmingly pleased with his progress and Caring Hands' methods. They are creative, and fun. Our son really looks forward to his therapy days! And while they are playful, they're not contradicting our rules at home. They don't "allow" the child to take advantage of them or to just get his way, they are thoughtful in their approach and, maybe most importantly, very effective. Marilee has taught us so many things we can do at home to help deflate tantrums and bring the joy back to the dinner table. She's very down to earth, enjoyable to talk to, and really knows her stuff. One of our biggest fears was that this diagnosis would give our son an excuse to avoid real life, when it reality, it's given him tools to handle real life. I'm no longer terrified of the prospect of him going to someone's house or to school. Seriously a huge sigh of relief. I would (Caring) Hands down recommend them to anyone seeking to help their children cope with, and expand beyond, their condition. The picture I'm attaching is of my son's lunch for today, 6 months ago, he ate ONLY sliced lower sodium white american cheese (seriously, that specific).

Had a lovely experience with the Occupational Therapist here. They helped make a lot of improvements in my son's sensory issues. There equipment and training is top-notch. I would highly recommend them for any one who needs early pediatric intervention.