Carolina Therapeutics, PLLC

Wrongly discharged from company. This is a place why there is no grace or understanding with families that has children with special needs. There is a policy form that I signed that’s states clearly 3 CANCELLATIONS may result in discharge. We canceled twice because of unexpected circumstances and for that we were discharged of ALL services. SIDE NOTE: ( I have receipts of text messages between me and Therapist for proof). Never did I receive a text from the therapist offering a reschedule to keep us from being discharged because I would have gladly expected that offer but it was never given to us. To the families that are looking for therapy services (hippo-therapy) or any services keep this in mind.

I cant say enough positive things about one of the therapists I/we were introduced to at Carolina Therapeutics, Miss Carol Le Baron. We started working with her late Summer of 2024, about a year into my Dad's Dementia diagnosis. And not only were the sessions great for him, but they were great for me. She helped guide Us in different ways to communicate with each other so that I could make life at home easier. While also trying to hold onto those memories and life skills for as long as possible. My Dad has severe Apashia so words/communicating sometimes just gets hard. And the last thing I want is for him to shut down and give up. Miss Carol taught us the tools to try to pull out the answers to keep the convos going. She has been a blessing to us.

I’m very disappointed with the way this center handled my case. Before starting treatment, they verified my insurance and confirmed that I was covered. However, after months of receiving services, I was suddenly informed that the treatments were not covered and that I now owe the full amount. I do not agree with how this situation was managed. My insurance does cover the services, and this center is listed as in-network. However, it seems that receiving treatment at the educational facility or from the specific provider made it not covered — which was never clearly explained to me. The process has been confusing and frustrating. I would not recommend this place due to the lack of transparency and poor communication.

Hello, my 6 year nonverbal autistic son attends physical therapy here! This place is great the waiting area is great and the office staff are so friendly and nice! My son therapist Emily Baeuerle is great. So patient and kind! Does a great with therapy in itself but also work with you and your schedule and helps you as the parent carry over things working on in therapy to home! We have been coming for about 2 years now here and I have not had one negative experience it has all been great!!! Thank you Carolina Therapeutics and Emily!

I'm delighted to share my positive experience with my son's speech therapist, Hailey! Her expertise and Me dedication have significantly improved my son's communication skills. The therapist's patient approach and tailored strategies created a comfortable learning environment, fostering remarkable progress. We appreciate their commitment to our child's development and highly recommend their services.

My son has been receiving speech therapy from Natalie and occupational therapy from Julia for a few years now and we are so happy to see the progress he has made. He can have challenging moments but those two work together to help him through his difficult times. I have been to a few different clinics and this is the first place I’ve found where we haven’t had a new speech or ot assigned every few months. It’s been great for my son to have consistency and I know he enjoys his time with them each week. Definitely recommend this place and Natalie and Julia specifically.