Drift Behavioral Health

My experience at Drift Behavioral Health has been truly life-changing. When I first started the outpatient program, I wasn’t sure what to expect, but over the past couple of months I’ve gained so much insight, strength, and hope. The care team here is incredible — genuinely supportive, patient, and committed to helping each person grow at their own pace. They created a safe, encouraging space that made it easier to open up and really work on myself. The group sessions were powerful, and I learned something meaningful from everyone involved. I’m leaving with tools, confidence, and a better understanding of myself. I’m truly grateful for everything the staff and group have done for me, and I would highly recommend Drift Behavioral Health to anyone who’s ready to make a positive change in their life.

I can’t say enough good things about Drift Behavioral Health. The staff is so kind and genuinely empathetic; you can tell they really care about their patients. The clinicians actually take the time to listen and make sure you feel heard and understood, not just rushed through an appointment. It’s the kind of place that makes you feel safe, supported, and truly cared for. They’re making a real difference between feeling understood vs misunderstood, and that means everything

I am certainly thankful for all the staff and clinical team for their support. I’m happy I found a place that had a flexible schedule with my busy life and cannot thank them enough.

Enjoyed my experience, extremely supportive and the staff was great.

Disheartened by My Experience I truly had high hopes when I first reached out, especially after being told that if my insurance was out-of-network, a scholarship would be available to help me access the program. That gave me a sense of relief and hope during a difficult time. Unfortunately, when I was finally in a position to begin—just a week later—I was told that my insurance wasn’t accepted and that there were no scholarships available. That shift left me feeling confused, misled, and honestly, pretty disheartened. It’s incredibly hard to seek support, and even harder when the information you were given changes without warning. I felt like I slipped through the cracks, and it made an already vulnerable moment even more difficult. I sincerely hope this feedback helps improve how future communications and commitments are handled, especially for those who may be relying on this kind of support.

I will preface this review with that I have had my primary doctor tell me that young people are on too many meds and almost refuse to renew my necessary SSRI, and when I say my experience with Drift Behavioral Health was the worst I’ve had in a medical clinic I mean it. Upon walking into the clinic there were five people crowded around the front desk to include providers and staff making me feel immediately bombarded and as if I was the first patient they had seen in a while. I was pulled back to do my initial talk with the therapist to discuss my increasing struggles with suspected ADHD. I felt very comfortable talking with her, though as a therapist I knew she would not likely give advise and would not be certified to prescribe medications and could only interpret my experience and feelings. I was then moved to talk with an onboarding consultant. He let me know that they would not prescribe medications until I attended 3 hours of group therapy 3 times a week for 2 months. I stated this doesn’t work for me financially and could not be worked into my schedule, as well as the fact that I am not comfortable discussing my issues with people who do not have business knowing about my life. He was very kind and made me feel like I had the choice in my care and stated that I may go as they could not help without those group therapy sessions first. A bit disappointed, I walked out of the clinic, ready to find another place that could help me, only to be called by Drift Behavioral Health shortly after leaving. The entire phone call felt like I was being cornered and told that they were my only answer for my issues. I had already voiced my concerns with the group therapy option and was continuously told because I haven’t tried I don’t know, completely disregarding that the option is not feasible. While I did say I was concerned about how my mental health issues made my girlfriend feel, he twisted my words and lied saying that I said I’m worried she would break up with me because of it to try to lure me back. When I voiced that this option doesn’t work for me, he kept pressing essentially being a brick wall, refusing to yield and I just had to hang up. Any other medical facility would realize that comfort is priority and Drift ignored my comfort in their desperation for business. Avoid this place at all costs.

I can’t say enough good things about Drift Behavioral Health. From the moment I walked in, I felt like I was being treated as a whole person, not just a diagnosis or a list of symptoms. The staff is incredibly compassionate, professional, and down-to-earth. They took the time to really listen to what I needed and tailored my care accordingly. The environment is calming, clean, and thoughtfully designed, which helped ease a lot of my anxiety during those early days. My therapist was skilled, supportive, and gently pushed me to do the hard emotional work while also respecting my pace. I also appreciated the collaborative approach, they made sure I was always part of the conversation around my treatment plan. I’ve grown so much since starting here. My symptoms are more manageable, my coping tools are stronger, and for the first time in a long time, I feel hopeful about the future. I would recommend Drift to anyone looking for meaningful, evidence-based mental health care with heart.