Family Insight, PC

Horrible! Patient care, there is no CARE what so ever, the 2.5 rating explains it all! Definitely do not recommend especially the care of my child’s mental health just close down already.

They never answer phone during business hours, always required to leave a voicemail. So unorganized it's ridiculous, therapist calling the day before my son's scheduled appointment leaving voicemail asking if I plan on scheduling anymore appointments for my son and asking why I haven't scheduled any when I received text message confirming his appointment at 2pm on the next day. No communication between therapist and office staff. Definitely looking for new outpatient therapist for my son..

Started out great, change of insurance and suddenly received a huge bill and Wow. The treatment my family received after that was a joke. Appointments cancelled on us suddenly, all because they expected me to pay $$$ out of pocket while making payments monthly and online. The Communication sucked, I was mocked by the Office Manager, the therapist rolled her eyes at me, and it was the most unprofessional waste of time and money I have ever experienced. Thank God I found a REAL therapist who truly cares, because this place only cares about the money. I wish I could share so much more. 😬🙄🤮 Don’t send your kids here. I truly regret ever recommending this place to anyone.

The staff is very professional and the counselors are great

Billing is a bit uncertain but Sierra has connected well with my son, is always prepared for their sessions and ensures a good balance between planned psychoeducational activities and talk/play therapy (using appropriate modalities). As a mental health clinician, I'm always leery about myself or one of my kids starting with a new provider-we recently moved to the area and I put off finding a new therapist for my son for this reason but have been nothing but pleased with Sierra! Scheduling is easy. My son looks forward to going and puts what he learns/practices during sessions into play in his every-day life. We plan to continue with her for the long-haul! Thank you :)