Family Insight Roanoke

This positive review is long overdue. The skill building run by along with its partnership with the therapists and the good working relationships amongst them and the autistic services provided for children I appreciated at the time and their was a sense of warmth 😊 and gratitude but not until I left the area did I fully realize how special the treatment was and how great it is that you use state and federal funding for the betterment of society. How grateful I am that I was fortunate enough to be wrapped up with so many gifted people in the right line of work for the right reasons while my children were young. How little at the time did I realize how much my happiness was due to the support provided by places like yours. To those of you that are Christians... keep fighting the good fight and keep using your many wonderful talents to bring a sparkle to the eye of the vulnerable

The counseling I received was pretty good, but their billing system is a mess. Took two stars off because of how unreasonably frustrating it was to get an accurate account balance and make payment on their website. Not sure if that’s an accounting issue or a programming error, but either way they need to fix it.

I've been a client at this company for three years I'm discharging tomorrow 11-30-19. I honestly can say I've grown so much as preson and I've found peace and love with in myself. I'd recommend it to anyone who is in a dark place also they are generally accepting of the LGBTQ+ community.

I had an appointment and no one showed up. I had a reminder call the day before confirming the appointment. We drove all the way across town hoping to get a start on the road to healing our family. I called and left two messages on their voicemail. No one has even called me back today to try to make another appointment or anything. Very very disappointed. Obviously they aren't worried about it. I only gave one star because it wouldn't let me post without at least one.

Very helpful. I’ve worked with this agency twice, it is the best place in Roanoke. Having used another such service, I can definitely say that Family Insight is the place to go if you find yourself in need. After working with Jessica for 6 months, I was able to overcome a severe depression I found myself suffering after having a horrible experience with The Center for Emotional Care in Salem, Virginia. Jessica was always on my side, encouraging me to try new ways relieve my anxiety, & helping me to open up to my doctor, & learn to advocate for myself. If I ever find I’m in need again, I wouldn’t hesitate to return to Family Insight.