North Shore Pediatric Therapy - ABA Therapy for Autism Lincolnwood

Love this place!

We have had nothing but positivity coming from this facility. Our OT Marissa was absolutely AMAZING! She helped our daughter in so many ways, not just OT, she was also her friend which made my daughter feel extra comfortable and supported every time she came to OT. My daughter went from not being able to accomplish simple tasks such as opening a water bottle or hold a knife to mastering all of those plus more. The desk staff is very helpful and understanding of parents busy schedules and are very accommodating to try and fit our needs. Overall, we love this place!

I want to start with this review is not to shed light on the services we've received from the therapists. This is solely for the Billing Dept. We have been going to NSPT for 2 years now for our 5 year old nonverbal son for Speech & OT. Preauthorizations weren't obtained for 1 month worth of services. We were never made aware of this situation and when we were billed for 1,600 for private pay sessions the woman I spoke to repeatedly cut me off when trying to ask questions, on more than one occasion she told me it was "My responsibility" to know that services were not being covered. I spent HOURS on the phone with insurance, and when being told by BCBS multiple times that claims were never submitted on their end I circled back with the billing dept of NSPT and gave them reference #'s, as well as a call back number to work alongside the woman Ive been working with at BCBS to get this issue resolved - I could not of made it easier. The staff called ONCE, emailed me and told me there was no answer, then proceeded to tell me that our card will be getting charged the FULL AMOUNT this upcoming Monday for those sessions.I am appalled, and absolutely disgusted with how they have handled this matter.....this is personal because no one talks about how much being a special needs family we silently suffer being catapulted into this life of turmoil navigating such difficult obstacles with our children let alone the HARDSHIPS we endure financially getting them the services they rightfully deserve. The treatment we received from Rachel, and Monica has been so impactful for our son and I will miss that most for him......They have been wonderful. However this company needs to make a huge shift in how their billing department is ran, and I hope they know they have not heard the last of me.

My son has been going to speech & OT at NSPT for about two years. We have had a wonderful experience. Everyone has been awesome to work with! Leeann always greets us with a smile. My son has a great relationship with both Paige & Monica. They have helped troubleshoot any concerns I have at home or help me make a plan to implement creative ways to help get my son engaged and excited about what he’s working on. I would highly recommend NSPT to anyone looking for therapy services!

My son‘s been coming here since two years and I see nothing but improvement. The whole team is great from Leanne to Lindsey to page to Emily and List goes on. I am very satisfied with this group of people and my son is giving the right therapy that he needs your son is in good hands.here

We love Northshore Ped in Lincolnwood. Our son loves it here he has OT , Speech and Social work . We have been using this them since he was 3 years old. Lucas loves all his therapist. He had learned so much from them . It a good place and I recommend to everyone who has a child that needs help. If you call ask for Leanne she will help you find the best fit for your child .

NSPT has taken care of two of our kids and the growth we’ve seen through the guidance of all the BT’s and all of the wonderful staff, has made a tremendous impact on our little family’s lives. Led by the amazing Leanne holding down the fort up front and all of the all of the amazing BCBA’s, our two little ones have grown into more than just their autism diagnosis and into the little independent powerhouses that now only drive us crazy most of the time. Thank you to everyone involved in our kids lives.